Canvas by Mitsis Cretan Village

Very pleasant stay. Family hotel. Live music every evening. Good food. Great competant service and people.

Very friendly and helpful staff. Tones of food and drinks. Perfect destination for families with small kids

The staff were outstanding! So kind, polite and ready to help anytime it was needed. They greeted every one with kind words and were overall very pleasant. The main bar had nice cocktails and activities in the evenings. The daily cleaning of the rooms was on point and the towels and sheets changed any time it was requested. Overall the room was very clean when we arrived. There's also free parking which is a bonus since we rented a car.

No coffee or tea in the room. The food in the main cafeteria was mediocre at best. 80% of the foods had the same flavor, and only a few items stood out. Some of the smaller bars and snack bars were out of stock on many items. (we were there for the last week of the season so it wasn't possible to enjoy the resort at its fullest) The "Bungalow" is actually just a hotel room, and about the same size as a standard hotel room, absolutely nothing special about it. As a whole, the resort is in need of a refreshment, some things are clearly outdated.

The rooms were amazing, clean and well kept. You have a lot of space around the hotel. It is big with different swimming pools and the beach just in front. The hotel's staff was good. Very polite and friendly. We enjoyed our stay for 7 days. The food was nice, different options. Delicious cocktails.

There is not indoor swimming pool or many activities for rainy days. The lock of the room was a bit damaged, however was closing properly. They offered take away lunch in case you are not at the hotel, but for our surprise our take away lunch was two sandwich with ham and cheese, not even toasted. The next day I have to ask for a take away box and put some salad from the dinner buffet by myself. At least this one was possible. I understand that there is no possible to give something that need to be warm but salads are definitely an option to be considered.

close to the beach

all the people smoking everywhere

We loved the location of the hotel as the view is absolutely stunning! You had everything you could possibly need within the hotel in terms of food, activities and an amazing beach. The hotel also assisted us with planning an excursion to go see some other parts of the island which was very reaosnably priced and really a fun-filled and interesting day out! The food as also really delicious and it was really nice to have the option to eat in different restaurants in the hotel.

Throughout the day, drinks are served in paper cups and lunch at the beach is also with paper plates and cutlery which is not really in line with the standard of the hotel. It sadly decreases the experience of the food and drinks and creates a lot of waste, even if they are paper. The fitness center was unkempt and kind of neglected. Some of the machines were broken which was a bit of a shame.

beautiful design - different pools all spread out, low rise traditional Greek style buildings & well established attractive gardens. large rooms also well designed

nothing

The place has everything you need for a nice family vacation, the hotel is located at a very clean beach with plenty of sunbeds, there are several pools and couple of bars where you can always get some refreshment. It’s well equipped for stay with the kids, also not too noisy. The staff is very friendly and helpfull and restaurants has a great selection of food. I also really appreciated the fitness program the hotel offers, especially the classes with Simona.