Breathtaker Hotel and Spa

Was fantastic location, great staff, the spa was fab! Nice amenities and breakfast was awesome!

Cost!

Breakfast was good, although slow to be replenished.

Not much for kids, can't use pool. Resteraunt was closed Bar had small menus.

Location

Staff. We were overcharged for lift passes despite very clearly stating that my father was a senior over 65 yrs and she said she will check the Buller website to check pricing and it was still cheaper to purchase from them and not mt Buller. Brought to staffs attention at check out and nothing was done or compensated and just said they are flat rate and they fluctuate across weekends (not applicable because our stay was Monday and Tuesday). Also would have booked spa packages and utilised these facilities had I felt comfortable approaching staff.

The staff went above and beyond for the family, the location next to the chair lifts, the food quality in house, made life on the mountain with two kids under 12 plus a baby an amazing time!

Zero complaints, all staff were amazing and even the coffee was top shelf.

friendliness of staff, the free drink in the bar, the restaurant

How close we were to the snow/ski lifts and the spa

If I had to find something out of the many positives.. Upon check in, all of our credit cards weren’t reading due to the eftpos machine being down? One day our cups weren’t washed. A lot of loud children, so not as romantic for couples as I’d hoped.

Staff were amazing they couldn’t do enough for us, very clean and we loved happy hour by the open fire

Location is perfect. Apartment unit is cozy