Studio 6 New Braunfels, Tx

I thought because of being a renewed facility, it was going to be cleaner, but the hallways were nasty, it was super noisy, you could hear the next door guests at all times. Beds were clean at least and the lady at the front desk was very sweet, but most likely not staying there again

The staff was rude

It was nasty rooms had a bad odor and had roaches and bed bugs it was not satisfactory at all and should have been reimbursed for how nasty they was now have to check all my luggage for roaches had a family member woke up with roaches in her purse would never stay here again kids woke up with bites from bed bugs horrible.

The room was dirty

This property was very bad! Didn't feel safe, not clean, bugs, and when I went to management kept getting pushed off. Couldn't even stay what was prepaid due to the condition. Checked out and tried to get with the manager, and they kept saying not there and unavailable

Wasn’t much parking close to the room

That when I checked the bed before sleeping there was hair all over the bedding & that shower felt like it was going to cave in ,

This place was horrible, to start when we go in to check in to the studio 6 there’s no one is the lobby at any time we had to walk across to the other building to check in or with any other assistants. We get our keycards and head to the top floor where the hallway smelled absolutely horrible at all times. We make it into our room where we notice the room doesn’t match the pictures in the listing, the room is smaller than advertised and is missing furniture. The cleanliness of the room was also bad, the microwave was very dirty and had dirty napkins in it, the sink had chunks of food, there was left over food in the fridge, and the lights above the beds were filled with dirt and trash. The toilet in the restroom was clogged when we got there so we had to wait for maintenance to fix it. Room service was subpar as well, they cleaned the restroom and did the bed but they still left the microwave, fridge, sink in the same condition it had been. On our final night there we enter the building and try to key into our room but neither key would work at all, we head across to the other building where the worker re program the keys without any confrontation. The key still did not work when we got to our room so we head back down to speak with the worker, turns out she misheard the room number and gave us the keys to someone else’s room without any sort confirmation it was our room. Overall this was a horrible experience, one of the worst hotels I’ve stayed at I would not recommend it.

Room had clearly not been cleaned prior to checkin, there was dirt all over the floor and on top of the bedding of one bed. I chose this spot because it has a kitchenette but the fridge/freezer didn’t work and there were no pots, pans, plates, etc to cook with. There are stains and holes on the walls. There were bugs crawling everywhere, hands down one of the worst places I’ve ever stayed.

The only redeeming quality was a nice washer/dryer onsite and the bed/pillows were surprisingly comfortable although not clean

The front desk was helpful

Was good and comfortable