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6.8 / 10 Guest Rating

The Serai Cottage Downtown Hotel

PT38723 JALAN LAPANGAN TERBANG, Kuala Terengganu, my

The Serai Cottage Downtown Hotel - main view

About the Property

Outdoor Swimming Pool and Free WiFi
Experience relaxation in our outdoor swimming pool and stay connected with our complimentary high-speed WiFi during your stay at The Serai Cottage Downtown Hotel.

Convenient Amenities
Enjoy the convenience of free private parking, a 24-hour front desk, and a snack bar for a quick bite or a refreshing drink at any time during your visit.

Comfortable Rooms with Modern Amenities
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms for a comfortable stay at The Serai Cottage Downtown Hotel.

To experience convenience, comfort, and relaxation in Kuala Terengganu, book your stay at The Serai Cottage Downtown Hotel now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A deposit may be required at the property.

Check Room Availability

1 night Β· 2 adults

Available Rooms

Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
1/4

Standard Queen Room

The double room features air conditioning, a dining area, as well as a private bathroom boasting a shower and a bidet. This double room provides an electric kettle and a flat-screen TV. The unit has 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningRefrigeratorDesk

Standard Queen

Non-refundable
Room Only
20% OFF$56.71

$45.37

Includes taxes & fees

Guest Reviews

6.8
Good422 verified reviews
AI Summary

Guests highly rate the location and frequently praise the staff cooperation.

Categories

Cleanliness5.3
Service7.7
Location8.3
Room Quality6.2
Amenities7.3
Value for Money6.2
Food and Beverage6.8
Overall Experience6.7

Select topics to read reviews

M
MOHD NORISHAMmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jun 28, 2026

"Good"

5.0
Helpful?
A
Amin MarwanmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jun 23, 2026

"Need to improve"

3.0

Location easy to access

1. WiFi connection always problem. 2. Improve on safety inside the room. Poolside room, no safety lock inside. 3. Should provide basic complimentary, i.e. Coffee & tea, mineral watern.

Helpful?
A
ArifmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Good"

5.0

Nothing but pls make it look vibrant looks back

Helpful?
M
Mohd RahizammyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 11, 2026

"Dont stay at this place."

3.0
Helpful?
N
NOR AINmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

9.0
Helpful?
W
WAN SARINAmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Very Good"

7.0
Helpful?
N
Nurhayati BintimyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Good"

5.0

Facility not good,aircond Kotor dan tak sejukπŸ˜”cadar macam tak tukar sebelum check-in,lantai pun tak bersih..kolam macam berbahaya sebab anak sampai Luka di jari kaki..harga mcm hotel rm50 pulakπŸ˜…kena pernambaik kan keadaan bilik sebab mcm usang sangat..banyak barang dah kena tukar baru..tilam nipis

Helpful?
R
RazalimyMY
Verified booking
extended_group
Standard Room
Stayed in Jun 1, 2026

"Very Good"

7.0

No

No

Helpful?
A
AlimyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 31, 2026

"Exceptional"

9.0

Dkt dgn kawasan makan

Helpful?
M
Mohd IzhammyMY
Verified booking
couple
Standard Room
Stayed in May 29, 2026

"Excellent"

8.0
Helpful?
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