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6.8 / 10 Guest Rating

The Serai Cottage Downtown Hotel

PT38723 JALAN LAPANGAN TERBANG, Kuala Terengganu, my

The Serai Cottage Downtown Hotel - main view

About the Property

Outdoor Swimming Pool and Free WiFi
Experience relaxation in our outdoor swimming pool and stay connected with our complimentary high-speed WiFi during your stay at The Serai Cottage Downtown Hotel.

Convenient Amenities
Enjoy the convenience of free private parking, a 24-hour front desk, and a snack bar for a quick bite or a refreshing drink at any time during your visit.

Comfortable Rooms with Modern Amenities
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms for a comfortable stay at The Serai Cottage Downtown Hotel.

To experience convenience, comfort, and relaxation in Kuala Terengganu, book your stay at The Serai Cottage Downtown Hotel now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A deposit may be required at the property.

Check Room Availability

1 night Β· 2 adults

Available Rooms

Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
1/4

Standard Queen Room

The double room features air conditioning, a dining area, as well as a private bathroom boasting a shower and a bidet. This double room provides an electric kettle and a flat-screen TV. The unit has 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningRefrigeratorDesk

Standard Queen

Non-refundable
Room Only
20% OFF$57.4

$45.92

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

The double room features air conditioning, a dining area, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.

24 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningRefrigeratorDesk

Family Room

Non-refundable
Room Only
20% OFF$60.91

$48.73

Includes taxes & fees

Guest Reviews

6.8
Good422 verified reviews
AI Summary

Guests highly rate the location and frequently praise the staff cooperation.

Categories

Cleanliness5.3
Service7.7
Location8.3
Room Quality6.2
Amenities7.3
Value for Money6.2
Food and Beverage6.8
Overall Experience6.7

Select topics to read reviews

D
DinzmyMY
Verified booking
couple
Standard Room
Stayed in Mar 29, 2026

"Good"

1.0
Helpful?
H
HafizahmyMY
Verified booking
couple
Standard Room
Stayed in Mar 28, 2026

"Pergi 1 je.. tak repeat dah…"

3.0

Padan dengan harga hotel.. ank2 ske sbb ada kolam

Bilik kotor.. bilik air pun berlumut… dngn bau tak menyenangkan dlm bilik..

Helpful?
N
NormyMY
Verified booking
couple
Standard Room
Stayed in Mar 11, 2026

"Good"

5.0
Helpful?
H
HUSNIRAmyMY
Verified booking
extended_group
Standard Room
Stayed in Feb 27, 2026

"Very Good"

7.0
Helpful?
S
suratmyMY
Verified booking
extended_group
Standard Room
Stayed in Jan 25, 2026

"Acceptable for a fairly budget-friendly vacation. The large pool helps ease the disappointment a lit"

6.0

lgood location and friendly staff

The room is small, and vehicle noise can be clearly heard from outside. Soap is not provided. It is quite far from shops and restaurants.

Helpful?
T
TUAN ABDUL RAHIMmyMY
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Well stay."

5.0

Booking without breakfast. The location os good.

None

Helpful?
R
ROSERImyMY
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Tingkatkan lagi"

5.0

Berdekatan dengan bandar dan kedai makan.

Nyamuk dalam bilik banyak.

Helpful?
Z
ZAINI BIN TAHIRmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Excellent"

8.0

No breakfast provided, still area for improvement in parking area aspect.

Helpful?
M
MohdmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jan 18, 2026

"Tidak recommended"

4.0

π‘‡π‘–π‘Žπ‘‘π‘Ž

π‘†π‘–π‘›π‘˜π‘– π‘‘π‘–π‘‘π‘Žπ‘˜ π‘π‘’π‘Ÿπ‘ π‘–β„Ž, π‘π‘Žπ‘˜π‘’π‘™ π‘ π‘Žπ‘šπ‘π‘Žβ„Ž π‘‘π‘–π‘‘π‘Žπ‘˜ π‘‘π‘–π‘ π‘’π‘‘π‘–π‘Ž π‘ π‘’π‘˜π‘Žπ‘™π‘– π‘π‘™π‘Žπ‘ π‘‘π‘–π‘˜ π‘ π‘Žπ‘šπ‘π‘Žβ„Ž, π‘π‘–π‘™π‘–π‘˜ π‘˜π‘’π‘π‘–π‘˜, π‘‘π‘–π‘‘π‘Žπ‘˜ π‘ π‘’π‘π‘’π‘Ÿπ‘‘π‘– π‘¦π‘Žπ‘›π‘” π‘‘π‘–π‘‘π‘’π‘›π‘—π‘’π‘˜ π‘‘π‘™π‘š 𝑀𝑒𝑏𝑠𝑖𝑑𝑒, π‘‘π‘–π‘‘π‘Žπ‘˜ π‘—π‘’π‘™π‘Žπ‘  π‘›π‘¦π‘Žπ‘‘π‘Žπ‘˜π‘Žπ‘› π‘™π‘œπ‘˜π‘Žπ‘ π‘– π‘π‘–π‘™π‘–π‘˜ (π‘π‘’π‘Ÿπ‘Žπ‘›π‘”π‘”π‘Žπ‘π‘Žπ‘› π‘π‘–π‘™π‘–π‘˜ π‘ π‘’π‘π‘’π‘™π‘Žβ„Ž π‘˜π‘œπ‘™π‘Žπ‘š 𝑑𝑝 π‘ π‘π‘™β„Ž π‘‘π‘Žπ‘π‘’π‘Ÿ π‘ β„Žπ‘—), π‘‘π‘–π‘Žπ‘‘π‘Ž π‘π‘’π‘šπ‘Žπ‘›π‘Žπ‘  π‘Žπ‘–π‘Ÿ π‘’π‘‘π‘˜ π‘šπ‘ π‘˜ π‘Žπ‘–π‘Ÿ, π‘π‘–π‘›π‘”π‘”π‘Žπ‘› 𝑐𝑀𝑛 π‘˜π‘’π‘Ÿπ‘” π‘π‘’π‘Ÿπ‘ π‘–β„Ž, π‘‘π‘–π‘Žπ‘‘π‘Ž π‘ π‘’π‘Ÿπ‘£π‘–π‘  π‘π‘Ÿπ‘’π‘Žπ‘˜π‘“π‘Žπ‘ π‘‘

Helpful?
A
AzismanmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jan 3, 2026

"Just nice"

8.0

N/A

N/A

Helpful?
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