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6.8 / 10 Guest Rating

The Serai Cottage Downtown Hotel

PT38723 JALAN LAPANGAN TERBANG, Kuala Terengganu, my

The Serai Cottage Downtown Hotel - main view

About the Property

Outdoor Swimming Pool and Free WiFi
Experience relaxation in our outdoor swimming pool and stay connected with our complimentary high-speed WiFi during your stay at The Serai Cottage Downtown Hotel.

Convenient Amenities
Enjoy the convenience of free private parking, a 24-hour front desk, and a snack bar for a quick bite or a refreshing drink at any time during your visit.

Comfortable Rooms with Modern Amenities
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms for a comfortable stay at The Serai Cottage Downtown Hotel.

To experience convenience, comfort, and relaxation in Kuala Terengganu, book your stay at The Serai Cottage Downtown Hotel now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A deposit may be required at the property.

Check Room Availability

1 night Β· 2 adults

Available Rooms

Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
1/4

Standard Queen Room

The double room features air conditioning, a dining area, as well as a private bathroom boasting a shower and a bidet. This double room provides an electric kettle and a flat-screen TV. The unit has 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningRefrigeratorDesk

Standard Queen

Non-refundable
Room Only
20% OFF$57.4

$45.92

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

The double room features air conditioning, a dining area, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.

24 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningRefrigeratorDesk

Family Room

Non-refundable
Room Only
20% OFF$61.08

$48.86

Includes taxes & fees

Guest Reviews

6.8
Good422 verified reviews
AI Summary

Guests highly rate the location and frequently praise the staff cooperation.

Categories

Cleanliness5.3
Service7.7
Location8.3
Room Quality6.2
Amenities7.3
Value for Money6.2
Food and Beverage6.8
Overall Experience6.7

Select topics to read reviews

N
NoorshakiramyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 29, 2026

"Exceptional"

9.0
Helpful?
M
MUHAMAD BUKARYmyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 18, 2026

"Excellent"

8.0
Helpful?
R
RabbanimyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 9, 2026

"Good"

1.0
Helpful?
A
AzismyMY
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"Very Good"

7.0
Helpful?
Z
ZulhairimyMY
Verified booking
extended_group
Standard Room
Stayed in May 4, 2026

"Very Good"

7.0
Helpful?
K
Kah HiungmyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 4, 2026

"Good"

3.0

Nothing

Poor room, noisy

Helpful?
W
Wan muhd zul hilmimyMY
Verified booking
couple
Standard Room
Stayed in May 2, 2026

"Dissapointing"

2.0

The staff..cheerful and helpful

The room Looks like it hasnt been maintained properly Dirty floor stinky pillow

Helpful?
L
LILEY_myMY
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Fair"

5.0

Swimming pool available until night

Check in waktu weekend dengan harga RM170+ tak berbaloi dengan keadaan bilik yang seperti bilik hotel bajet, plus bilik banyak nyamuk. Tak akan repeat lagi

Helpful?
N
NooriamyMY
Verified booking
extended_group
Standard Room
Stayed in Apr 10, 2026

"Very Good"

7.0
Helpful?
N
NorazamyMY
Verified booking
extended_group
Standard Room
Stayed in Mar 30, 2026

"Good"

6.0
Helpful?
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