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6.8 / 10 Guest Rating

The Serai Cottage Downtown Hotel

PT38723 JALAN LAPANGAN TERBANG, Kuala Terengganu, my

The Serai Cottage Downtown Hotel - main view

About the Property

Outdoor Swimming Pool and Free WiFi
Experience relaxation in our outdoor swimming pool and stay connected with our complimentary high-speed WiFi during your stay at The Serai Cottage Downtown Hotel.

Convenient Amenities
Enjoy the convenience of free private parking, a 24-hour front desk, and a snack bar for a quick bite or a refreshing drink at any time during your visit.

Comfortable Rooms with Modern Amenities
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms for a comfortable stay at The Serai Cottage Downtown Hotel.

To experience convenience, comfort, and relaxation in Kuala Terengganu, book your stay at The Serai Cottage Downtown Hotel now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A deposit may be required at the property.

Check Room Availability

1 night Β· 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.8
Good422 verified reviews
AI Summary

Guests highly rate the location and frequently praise the staff cooperation.

Categories

Cleanliness5.3
Service7.7
Location8.3
Room Quality6.2
Amenities7.3
Value for Money6.2
Food and Beverage6.8
Overall Experience6.7

Select topics to read reviews

N
NoridahmyMY
Verified booking
family with young children
Standard Room
Stayed in Jan 1, 2025

"Superb"

9.0
Helpful?
Y
YatiemyMY
Verified booking
with friends
Standard Room
Stayed in Dec 30, 2024

"Pleasant"

6.0
Helpful?
R
RajamyMY
Verified booking
young couple
Standard Room
Stayed in Dec 28, 2024

"Pleasant"

6.0
Helpful?
S
SazalimyMY
Verified booking
family with young children
Standard Room
Stayed in Dec 26, 2024

"Passable"

5.0
Helpful?
S
SitimyMY
Verified booking
family with young children
Standard Room
Stayed in Dec 25, 2024

"Disappointing"

4.0

The room was so dirty. There's rubbish under the bed and the room not as spacious as expected. The bathroom is not clean either.

Helpful?
R
RajamyMY
Verified booking
with friends
Standard Room
Stayed in Dec 24, 2024

"Pleasant"

6.0

Ok

Ok

Helpful?
M
MohdmyMY
Verified booking
family with young children
Standard Room
Stayed in Dec 23, 2024

"Disappointing"

4.0

1) Swimming pool cleanliness and location 2) Parking lot

1) Room size very congested, not suitable to place 2 queen size bed 2) The mattress condition is awfully 3) Noise - can hear people's voices in another room clearly 4) The glasses provided in the room are not clean

Helpful?
A
AzilawatimyMY
Verified booking
review category business travellers
Standard Room
Stayed in Dec 22, 2024

"Pleasant"

6.0
Helpful?
M
MiftahumyMY
Verified booking
review category business travellers
Standard Room
Stayed in Dec 20, 2024

"Passable"

5.0
Helpful?
F
Fariz2801myMY
Verified booking
young couple
Standard Room
Stayed in Dec 19, 2024

"Good"

7.0
Helpful?
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