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6.8 / 10 Guest Rating

The Serai Cottage Downtown Hotel

PT38723 JALAN LAPANGAN TERBANG, Kuala Terengganu, my

The Serai Cottage Downtown Hotel - main view

About the Property

Outdoor Swimming Pool and Free WiFi
Experience relaxation in our outdoor swimming pool and stay connected with our complimentary high-speed WiFi during your stay at The Serai Cottage Downtown Hotel.

Convenient Amenities
Enjoy the convenience of free private parking, a 24-hour front desk, and a snack bar for a quick bite or a refreshing drink at any time during your visit.

Comfortable Rooms with Modern Amenities
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms for a comfortable stay at The Serai Cottage Downtown Hotel.

To experience convenience, comfort, and relaxation in Kuala Terengganu, book your stay at The Serai Cottage Downtown Hotel now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A deposit may be required at the property.

Check Room Availability

1 night Β· 2 adults

Available Rooms

Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
1/4

Standard Queen Room

The double room features air conditioning, a dining area, as well as a private bathroom boasting a shower and a bidet. This double room provides an electric kettle and a flat-screen TV. The unit has 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningRefrigeratorDesk

Standard Queen

Non-refundable
Room Only
20% OFF$56.39

$45.11

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

The double room features air conditioning, a dining area, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.

24 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningRefrigeratorDesk

Family Room

Non-refundable
Room Only
20% OFF$60.99

$48.79

Includes taxes & fees

Guest Reviews

6.8
Good422 verified reviews
AI Summary

Guests highly rate the location and frequently praise the staff cooperation.

Categories

Cleanliness5.3
Service7.7
Location8.3
Room Quality6.2
Amenities7.3
Value for Money6.2
Food and Beverage6.8
Overall Experience6.7

Select topics to read reviews

R
RaflimyMY
Verified booking
family with young children
Standard Room
Stayed in Jun 4, 2025

"Very good"

8.0
Helpful?
F
FikhrimyMY
Verified booking
young couple
Standard Room
Stayed in Jun 1, 2025

"Exceptional"

10.0
Helpful?
R
RafidahmyMY
Verified booking
family with young children
Standard Room
Stayed in May 22, 2025

"Good"

7.0
Helpful?
A
AidamyMY
Verified booking
with friends
Standard Room
Stayed in May 19, 2025

"Pleasant"

6.0
Helpful?
I
IramyMY
Verified booking
group
Standard Room
Stayed in May 13, 2025

"Very good"

8.0
Helpful?
Z
ZulmustaphamyMY
Verified booking
with friends
Standard Room
Stayed in May 6, 2025

"Good"

7.0
Helpful?
A
AminuddinmyMY
Verified booking
family with young children
Standard Room
Stayed in Apr 17, 2025

"Exceptional"

10.0

Area is big n comfort. Easy to move.

Overall ok except that i am staying family of 4 n we have only 1 tea n 1 necafe. I can see 4 creamer n 4 sugar. No tissue box in the room or bathroom. We are given only 1 toothbrush in bathroom. The rest is ok.

Helpful?
S
SyasmasyiramyMY
Verified booking
family with young children
Standard Room
Stayed in Apr 3, 2025

"Superb"

9.0

reasonable price

bantal tinggi sangat, sakit leher πŸ˜‚

Helpful?
R
RislahmyMY
Verified booking
review category business travellers
Standard Room
Stayed in Mar 15, 2025

"Superb"

9.0
Helpful?
I
InamyMY
Verified booking
review category business travellers
Standard Room
Stayed in Mar 14, 2025

"Poor"

3.0
Helpful?
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