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6.8 / 10 Guest Rating

The Serai Cottage Downtown Hotel

PT38723 JALAN LAPANGAN TERBANG, Kuala Terengganu, my

The Serai Cottage Downtown Hotel - main view

About the Property

Outdoor Swimming Pool and Free WiFi
Experience relaxation in our outdoor swimming pool and stay connected with our complimentary high-speed WiFi during your stay at The Serai Cottage Downtown Hotel.

Convenient Amenities
Enjoy the convenience of free private parking, a 24-hour front desk, and a snack bar for a quick bite or a refreshing drink at any time during your visit.

Comfortable Rooms with Modern Amenities
Relax in our cozy rooms equipped with flat-screen TVs and private bathrooms for a comfortable stay at The Serai Cottage Downtown Hotel.

To experience convenience, comfort, and relaxation in Kuala Terengganu, book your stay at The Serai Cottage Downtown Hotel now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. A deposit may be required at the property.

Check Room Availability

1 night Β· 2 adults

Available Rooms

Standard Queen Room - Photo 1
Standard Queen Room - Photo 2
Standard Queen Room - Photo 3
Standard Queen Room - Photo 4
1/4

Standard Queen Room

The double room features air conditioning, a dining area, as well as a private bathroom boasting a shower and a bidet. This double room provides an electric kettle and a flat-screen TV. The unit has 1 bed.

18 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
ShowerTVTelephoneAir conditioningRefrigeratorDesk

Standard Queen

Non-refundable
Room Only
20% OFF$56.39

$45.11

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
1/4

King Room

The double room features air conditioning, a dining area, as well as a private bathroom boasting a shower and a bidet. The unit has 1 bed.

24 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerTVTelephoneAir conditioningRefrigeratorDesk

Family Room

Non-refundable
Room Only
20% OFF$60.99

$48.79

Includes taxes & fees

Guest Reviews

6.8
Good422 verified reviews
AI Summary

Guests highly rate the location and frequently praise the staff cooperation.

Categories

Cleanliness5.3
Service7.7
Location8.3
Room Quality6.2
Amenities7.3
Value for Money6.2
Food and Beverage6.8
Overall Experience6.7

Select topics to read reviews

Z
ZamrimyMY
Verified booking
family with young children
Standard Room
Stayed in Feb 18, 2025

"Good"

7.0
Helpful?
M
MansormyMY
Verified booking
family with young children
Standard Room
Stayed in Feb 7, 2025

"Pleasant"

6.0

The location was good and suitable.

Banyan nyamuk.

Helpful?
M
MansormyMY
Verified booking
family with young children
Standard Room
Stayed in Feb 7, 2025

"Good"

7.0
Helpful?
S
SuzilianamyMY
Verified booking
family with young children
Standard Room
Stayed in Feb 6, 2025

"Pleasant"

6.0
Helpful?
A
AkmalmyMY
Verified booking
family with young children
Standard Room
Stayed in Feb 5, 2025

"A pleasant stay nonetheless, big thumbs up for the pool and facilities. Will come again next time."

7.0

- Location-wise, easy access to all tourist spots. - Facilities are good. - Love the outdoor pool, pretty big, suitable for toddlers, kids and adults.

- Cleanliness can be improve. (bedsheet felt a bit sandy (berpasir) and some stain on the blanket cover) - leftover crumbs on the dining table inside the room.

Helpful?
S
SydahmyMY
Verified booking
family with young children
Standard Room
Stayed in Jan 31, 2025

"Disappointing"

4.0

Swimming pool

Each room does not have a clothes iron. If you want to wear clothes, outside the room.

Helpful?
M
MohamadmyMY
Verified booking
with friends
Standard Room
Stayed in Jan 28, 2025

"Superb"

9.0
Helpful?
H
HairulmyMY
Verified booking
young couple
Standard Room
Stayed in Jan 28, 2025

"Passable"

5.0
Helpful?
M
MohdmyMY
Verified booking
family with young children
Standard Room
Stayed in Jan 19, 2025

"Passable"

5.0
Helpful?
A
AlwanimyMY
Verified booking
family with young children
Standard Room
Stayed in Jan 11, 2025

"Good"

7.0

The best thing is, it have swimming pool.

No water heater in the bathroom.

Helpful?
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