Casa la Ola

The room was charming and had an incredible view of the ocean. The air conditioner worked well and was necessary for the heat of the day. The room we received was on the side of the hotel which overlooked a road but provided us a private balcony. The staff was friendly and we were very happy with the included breakfast. Hearing the ocean from our room was amazing.

We didn’t like that there was no door for the bathroom (only a curtain). The room was a little worn - the screens had holes in them, the balcony doors didn’t line up evenly. The mattress was too firm.

The hotel rooms are beautiful and the view breathtaking. It’s very close to the beach (2-3 min walk). The AC works great and beds are comfortable. I was 26 weeks pregnant and the hotel kindly offered a free room upgrade so I would have to walk less stairs.

For breakfast you have to pick between some options on a menu and the general rule is 1 plate + a plate of fruit OR fruit juice + coffee or tea. I fully understand this greatly reduces food waste and fully support it compared to a buffet bar. But I felt we paid quite a good price for hotel + breakfast and felt it was a bit limiting for Mexican standards. I was also pregnant and very hungry so after some begging, the staff did give us a fruit plate AND fruit juice and a main but still, I would’ve preferred to be able to order more food since I didn’t really feel full.

Great views, friendly staff

2 min to the beach, 10 min walking to Mazunte, friendly staff, quiet room (we were on the end but it was still quiet, despite other reviews saying it wasn't for them), great view on the balcony

There's no door for the toilet (just the shower curtain) and it's open above (the walls don't go to the ceiling) - this could be weird if you're with friends, food is only offered for breakfast so you'll have to look for dinner in town (not a big deal), AC took a while to cool the room but the next day it was a lot better since we left everything closed, some bugs in the room

The room is very pretty with an amazing view of the sea. It is a short walk to an amazing beach. The pool area is very nice.

We changed rooms, the first room had no glass on the windows and we could not use the air conditioner so we changed to a more expensive room. We thought it was overpriced and the breakfast was average. The shower floods into the toilet and bathroom as the floor was flat. There was no door on the toilet.

Our room had an incredible view over the ocean and we could watch the waves in the morning. It was comfortable and the AC worked well. They provided us with chilled water every day. The staff were friendly and attentive. San A is a beautiful place to visit

We had a scorpion in our room one night, the duty member of staff quickly removed it. This seems normal locally but we hadn’t ever encountered one before. The staff were patient and helpful in removing it

Large rooms Brilliant views over the sea Clean rooms

No WiFi during our stay I understand this was a technical issue but it wasn’t dealt with for 5 days Staff quite dismissive when discussing this issue Customer service poor