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8.6 / 10 Guest Rating

Sutera Sanctuary Lodges At Poring Hot Springs

Sutera Sanctuary Lodges, Lohan Bongkud Village, A4 Road, Ranau, my

Sutera Sanctuary Lodges At Poring Hot Springs - main view

About the Property

Luxurious Accommodations
Indulge in air-conditioned rooms with flat-screen TVs and plush amenities for a comfortable stay.

Tranquil Hot Springs
Unwind and rejuvenate in the soothing hot spring baths available for all guests to enjoy.

Scenic Surroundings
Explore the picturesque gardens and enjoy hiking trails nearby, perfect for nature enthusiasts.

To experience ultimate relaxation amidst natural beauty, book your stay at Sutera Sanctuary Lodges At Poring Hot Springs.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Hot tub/Jacuzzi
Packed lunches
Non-smoking throughout
Shuttle service (additional charge)

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Palm Villa 2 - Photo 1
Palm Villa 2 - Photo 2
Palm Villa 2 - Photo 3
Palm Villa 2 - Photo 4
Palm Villa 2 - Photo 5
1/5

Palm Villa 2

This spacious villa includes 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. Boasting a balcony with garden views, this villa also offers air conditioning and a flat-screen TV with satellite channels. The unit has 4 beds.

193 sqm
Sleeps 6
1 Queen bed (151-180 cm wide)
Amenities
ShowerAir conditioningHair dryerBathrobeSeating AreaFan

Palm Villa 2

Non-refundable
Breakfast Included
20% OFF$514.71

$411.77

Includes taxes & fees

Guest Reviews

8.6
Excellent183 verified reviews
AI Summary

Guests highly rate the nature proximity and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location8.3
Room Quality8.8
Amenities8.3
Value for Money8.3
Food and Beverage9.3
Overall Experience8.8

Select topics to read reviews

M
MartinauAU
Verified booking
young couple
Standard Room
Stayed in Sep 15, 2024

"Very good"

8.0
Helpful?
L
LaitmyMY
Verified booking
family with young children
Standard Room
Stayed in Aug 31, 2024

"Very good"

8.0
Helpful?
A
AndaroRO
Verified booking
group
Standard Room
Stayed in Aug 20, 2024

"Exceptional"

10.0

Amazing environment, right in the Kinabalu Park, with very good breakfast, clean rooms and very very nice staff

Wifi would be nice in the room

Helpful?
H
HidzwanmyMY
Verified booking
young couple
Standard Room
Stayed in Aug 12, 2024

"Superb"

9.0
Helpful?
I
IlyasamyMY
Verified booking
family with young children
Standard Room
Stayed in Aug 1, 2024

"Disappointed. Below expectation."

7.0

Clean room, nice breakfast. A couple of interesting things to do.

Very slow internet, limited connection, wifi only available at the reception, restaurant's wifi doesn't work. Extremely far from other attractions and not safe to drive after 6 pm, too dark, limited internet coverage, no lights on the road, and no nearby "safe" area. Worse, a lot of mosquitoes! Had to stay indoors, with no internet. Most facilities closed at 5 pm if I'm not mistaken. Oh come on, the pool can stay open till night.

Helpful?
Q
QueenczCZ
Verified booking
family with young children
Standard Room
Stayed in Jul 28, 2024

"Exceptional"

10.0

Our top River Lodge

Helpful?
H
HannahnzNZ
Verified booking
family with young children
Standard Room
Stayed in Jul 27, 2024

"Exceptional!! Highly recommend"

10.0

Possibly the most wonderful place we’ve stayed. The staff were so friendly and helpful. Our room (River lodge 2 bedrooms) was so relaxing, comfortable and large. The location is unbeatable - Poring Hot Springs entrance at your doorstep. The food at the restaurant was delicious and well priced. Cannot fault this property and would strongly recommend to others!

Nothing - everything was wonderful!

Helpful?
L
LucieczCZ
Verified booking
family with young children
Standard Room
Stayed in Jul 17, 2024

"Lovely stay in beautiful River Lodge"

10.0

We absolutely loved our accommodation - the Lodge was spacious, cosy, comfortable, with 2 large bedrooms, 2 large bathrooms, fantastic veranda and lovely balcony. The breakfast in the restaurant was delicious. We also loved the surroundings and specially hot springs tubes, where we had a bath after a hike.

The closure of the hot springs too early. We went for a hike and had to rush back so as we were able to take a bath.

Helpful?
F
FookmyMY
Verified booking
family with young children
Standard Room
Stayed in Jul 14, 2024

"Excellent"

10.0

Environment

No hotspring usage at evening

Helpful?
H
HuisgSG
Verified booking
solo traveller
Standard Room
Stayed in Jul 13, 2024

"Good"

7.0

Good spread of breakfast. Allowed for takeaway. They provided a small portable lamp in the room (like a torch light), which was a nice touch!

Suggest to include a stool or chair in the room in case guests would like to order room service/eat in the room.

Helpful?
89
10
9
10