Springwell Lodge With Hot Tub

We had a fantastic stay in the lodge, it was very comfortable and the hot tub was excellent.

Lovely lodge. Well equipped for a self catering stay. Lovely Hot tub on balcony.

Carpet could do with a hoover. Also found a used plaster on the floor. Some Kitchen utensils were dirty but I always wash first anyway so not an issue.

Lovely location, lovely clean lodge, good range of utensils and linen.

Hot tub, parking space and size of the lodge.

Postcode linked to two different sites which was difficult to find. Once found correct accommodation, we were told that booking.com had double booked the lodge. Unable to contact renter with the number provided on booking.com. As we were second to turn up we were told that we were very lucky that they had 2 lodges spare. Man at the desk was exceptionally helpful and we are grateful that he was able to accommodate us to another lodge. We picked between the two.

Directions and post code needs updating. To ensure that the accommodation is not double booked as we had two excited children and if the park was full we would have been turned away.

hot tub and dog friendly, very roomy and they have renovated the decking since we last visited.

the shower was slow and the shower screen was broken when we arrived.

The size of the lodge was good.

Christmas decorations didn't work. The fire alarm beeped very minute. Couldn't get tv in lounge to work. No remote for tv in bedroom. Few areas could have been cleaned more

Got messed about with lodges, should have been in spring well, then was told we were in 15 the green but someone was in that then told no it’s 33 the green and then someone was in that and in the end was in 5 the green. Was a pain at first as we didn’t arrive till 9pm but had a good relaxing wkend after that so all good