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9.2 / 10 Guest Rating

Big Bear Chalets & Apartments

Ooaza Hokujo 4682-5 , Hakuba, jp

Big Bear Chalets & Apartments - main view

About the Property

Luxurious Chalets and Apartments in Hakuba

Natural Charm and Modern Comforts: Big Bear Chalets & Apartments offer a unique blend of natural timber chalets and modern designed apartments, each equipped with kitchen facilities and en suite bathrooms.

Convenient Location and Amenities: Situated in various locations in Hakuba, guests can enjoy free Wi-Fi, shuttle services to nearby attractions, and easy access to Happo-One Ski Resort and Hakuba Station. The accommodations feature dining areas, living rooms with cozy sofas, and well-equipped kitchens.

Exclusive Services and Activities: Guests can take advantage of ski-in ski-out access for apartments, daily mountain shuttles, ski rental arrangements, and in-house babysitting services. Basic services like linen changes and snow clearing ensure a comfortable stay.

Book now for an unforgettable Hakuba experience at Big Bear Chalets & Apartments!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
BBQ facilities
Skiing

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

To use the property's free shuttle from JR Hakuba Station, please make a reservation at least 1 day in advance. Contact details can be found on the booking confirmation. A prepayment deposit via bank transfer or PayPal is required to secure your booking. Payment instructions will be sent by the property at the time of booking. If payment is not made by the instructed date, your booking will be canceled. Keys to the chalets must be picked up at the apartments, approximately 2625 feet away. Child rates apply to children staying at the property. Please contact the property for details. If you would like to bring your pet, you must request this in advance. Most types of dogs are allowed in chalets. Pets are not allowed in apartments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional111 verified reviews
AI Summary

Guests highly rate the privacy maintained and frequently praise the good location.

Categories

Cleanliness7.7
Service9.7
Location9.7
Room Quality9.7
Amenities9.7
Value for Money7.7
Food and Beverage9.7
Overall Experience9.7

Select topics to read reviews

N
NicholasauAU
Verified booking
solo_traveller
Standard Room
Stayed in Mar 15, 2026

"Exceptional"

10.0
Helpful?
B
BenjaminauAU
Verified booking
extended_group
Standard Room
Stayed in Mar 3, 2026

"Exceptional"

10.0
Helpful?
R
ReneeauAU
Verified booking
extended_group
Standard Room
Stayed in Mar 3, 2026

"Exceptional"

10.0
Helpful?
C
CaitlinauAU
Verified booking
family_with_children
Standard Room
Stayed in Feb 28, 2026

"A perfectly located, family-friendly chalet with outstanding hospitality — we would return in a heartbeat."

10.0

We had the best stay at Big Bear Chalets. Alex was an exceptional host — incredibly responsive, helpful and genuinely invested in making our stay easy and enjoyable. The daily shuttle to the supermarket and on-demand lifts to restaurants made everything so convenient, especially travelling with kids. The location was perfect — just steps from Evergreen Ski School and directly opposite The Pub. Having our own private onsen in the chalet was a real highlight and we used it every day after skiing. The kids absolutely loved it.

Nothing at all — everything exceeded our expectations.

Helpful?
M
MikafiFI
Verified booking
couple
Standard Room
Stayed in Feb 28, 2026

"Excellent"

8.0

Good location and possibility to rent a car via accommodation.

Wi-Fi was bad in the beginning but after restart it was fast.

Helpful?
B
BevanauAU
Verified booking
couple
Standard Room
Stayed in Feb 26, 2026

"Exceptional"

10.0
Helpful?
M
MelauAU
Verified booking
extended_group
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

10.0
Helpful?
T
TrudiauAU
Verified booking
extended_group
Standard Room
Stayed in Feb 14, 2026

"This chalet is great, well fitted out and close to Rhythm for ski rentals and the ski bus shuttle"

10.0

The chalet was very comfortable and perfect for our family. It was well fitted out and the beds were generous and comfy. The support from the team in terms of transfers made the trip.

Nothing to think of

Helpful?
S
SineadauAU
Verified booking
extended_group
Standard Room
Stayed in Feb 9, 2026

"Exceptional"

10.0
Helpful?
B
BelindaauAU
Verified booking
family_with_children
Standard Room
Stayed in Jan 26, 2026

"Stunning Chalet"

10.0

Absolutely stunning chalet. Staff picked us up from the bus terminal. Did daily supermarkets runs, took us to our dinner reservations and took us to Iwatake ski resort. Extremely comfortable, lots of room, great heating.

Chalet next door is only divided by a door and you can hear everything. May become and issue if you had noisy neighbours but we were lucky to have a quiet family next to us.

Helpful?
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