Big Bear Chalets & Apartments

Great location just a short 100 walk to the nearest ski lift and near to restaurants, ski shops etc. Lovely well appointed apartment - more space than expected and perfect as snow accommodation. On arrival our hosts collected us from a nearby hotel where the bus dropped us; and there was a daily ride to the supermarket or restaurants if we needed it. Super friendly and helpful hosts.

With only data reception (not phone) contacting manager when not at property was tricky as not clear how to contact them using What's App. Got there in the end but a few workarounds.

We liked to pick up and drop off service from the train station, and the daily trip to the Coop supermarket. The bed was very comfortable.

The small floor rug under the coffee table was not clean. The drying room for ski boots was cold unless the small fan heater was turned on. It only lasted 10mins though. The " can opener" in the kitchen was useless, in fast dangerous of cutting our fingers.

Beautiful log cabin with the bonus of your own Onsen style bath. Plenty of room for family of 5. Very comfy beds. Only minutes walk to free shuttle buses to all ski resorts. Five minute walk to several chair lifts. We arrived after lots of snow so felt like we were staying in a winter wonderland. Snow rental shop just around the corner and The Pub right over the road. Daily shuttle to do supplies run to local supermarket. Loved our stay here would be great to come back with another family as you can join the cabin next door.

Would benefit from a few more instructions in English for appliances like dishwasher and washing machine. As we arrived very late in the season a lot of the restaurants were already closed for the season.

Location and comfort

Was picked up by Darren at the Hakuba bus station, and then daily for supermarket trips and or restraunt bookings. It is located walking distance to convience stores, restraunts, snow fields and ski hire places. It is a beautiful property definitely worth the price

There is nothing i disliked about the property.