Villa Bella Lanzarote

we were advised to send passports over before arrival when we checked in it was very smooth and it was after midnight when we arrived this was a good tip the staff were very helpful the villa was brilliant very spacious well equipped the pool was a great size there was a large bowl of fruit on the table and wine we were invited to the hotel for dinner where we had a lovely buffet for 9 of us there was activities in the hotel we could use when our transfer got confused about our pick up the hotel called us and redirected the taxi to the villa that customer service at its best

i just cant find anything that could enhance our experience everything was way beyond expectations

Property is large and well Located.

We had huge issues with mold And damp in the property which were not dealt with . Some of our party left early because of allergies - we have complained but the owner is not even responding to booking.com (apparently) My elderly mums chest started to go on day two I found her sleeping on the sun lounger outside because she couldn’t breath - The next day we pulled the headboard off the wall from her bedroom and it was covered in mold. The most likely explanation is that the property was flooded back in 2025 and it hasn’t been properly dried and cleaned. It’s such a shame because it could be beautiful. The fact that the owner is not even responding to my complaint is shameful. I didn’t write a review straight away because I wanted to give them the opportunity to make it right. There is also a long list of other issues including hob and cooker didn’t work at all, electrical issues , pool was damaged and kids cut their feet , cleanliness, dishwasher didn’t work - it goes on and on .

Location, size and facilities. Staff are excellent.

Pool too cold to use, decor now showing signs of being a little tired.

Friendly staff at a nearby hotel who checked us in and gave us the keys. We also has some vouchers for their health suite which was nice and access to their pool and facilities on the last day. We were able to store our bags and enjoy our day before being collected for our return to the airport. The location of the villa was perfect for us and an easy walk to Playa Bastian along the sea front (30 mins). The villa is very spacious and had lots of bathrooms and sitting areas, this was great for our family group.

The property was a little bit tired and could benefit from a refurbishment. Some of the pool tiles were coming off and out toddler enjoyed collecting them and throwing them back in. The pool area is not ideal for very young children as there was no really shallow area and no fencing, but we watched ours carefully and it was all fine. The kitchen lacked a few basic essentials. We asked for mugs and glasses and they were promptly provided. We didnt ask for, but would have liked a cheese grater, a potato peeler, some more wine glasses, a couple of baking trays. Plenty of plates, dishes etc though.

The Villa far surpassed our expectations, I could not believe after travelling that it was the right place and had to check booking . Com. Pool was just perfect for us to relax and play. Had pretty much everything to hand we would need, even a few condiments to help. It offered great value for money and the location allowed us to explore the island and park the hire car safely. Would happily book again, staff at Vital Class who manage were equally helpful and pleasant.

Didn't like is probably not fair, could make a couple of suggestions as a UK national, couple more mugs and a cheese grater 😀. Quite a few air b and b etc and houses through booking.com I've stayed at have a "house manual" few pointers, bins, expectations ok when mostly English but as this is international maybe not as easy..

La amplitud de la casa, la piscina, y los materiales de la casa son buenos. La ubicación es estupenda.

Necesita mantenimiento del mobiliario (colchones, cojines y sillones fundamentalmente) También hay un baño que se sale agua de la mampara.

La piscina es un espectáculo y la casa en general genial

Que para el grupo de 9 personas que ibamos el agua caliente no llegaba para todos

Large spacious villa, very clean an comfortable. We unfortunately had a little bad weather but the villa was a great place to gather