SISHAUS - Private Room Rental

Well located in the center!

We booked the Loft (Entire Appartment). 1st Towels and stuff from who knows who inside the appartment, Washer machine loaded with stuff from who Knows, Shower with personal objects from who knows who?. The Images provided by the Booking site are very different how the facilities are now, either no Paper for the WC available!. No bed towels just a Blanket, towels for shower 40x60cm, not sure if the electrical connections meet the Standards, is a hole with 6 beds.

The location was great, very convenient. Close to local bus stops, shopping, restaurants, major sites.

The host, Jasmine, did not communicate through the Booking.com app at all during the lead up to our stay or even upon first arrival. It was only when her dog started to sniff our room, and I said to her that she had not been responding to my questions, that she gave me her contact info through WhatsApp. The phone number listed with the generic "welcome" message was not her phone number, and the wifi name and password were also wrong in the generic "welcome" message. She also misinformed me about the city visitor tax. In all official Booking.com messages, she stated that the tax rate was 1,50€ per person per night. Then at 22:00 the night before we were to depart this apartment, she stated that the rate was actually 3,50€ per person per night. She never apologized for giving me incorrect information, and she blamed me for not looking up Salzburg business tax law to see for myself the rate change after May 1st. The pillow cases all had broken zippers, as did the quilt covers. No top sheets were provided, nor offered by the host upon arrival. The beds were sagging, and had no support. The shower drain for our floor was clogged, and the shower water regularly overflowed the shower floor barrier. There was no soap in the toilet room dispenser. This apartment rental is not accessible for persons with any physical disabilities. One has to be able walk up 3 flights of stairs to get to the room.

Good location

Not very clean. Laundry stayed in the washing machines and tumble driers the whole time. Kitchen facilities were poor, chipped cups, etc.

The location is fantastic. It was nice having enough space on the 3rd floor for the entire family to hang out. Good communication and directions for entry. It is a great value for the money!

It is a bit rustic. The shower head wouldn't stay in place, making it a bit awkward to shower.