Mitsis Norida

Everything thing was just perfect maybe just a food choice could be better

The hotel beach and pools are amazing, and beautiful! The main restaurant is great with great variety of tasty food. The best part of mitsis Norida, is it's staff - they made our stay comfortable and fun, and we felt welcomed and cared for the entire time! The activities organized by the hotel were great, and especially Ella made the volleyball and football tournaments (and the mini disco! ) super fun!

Sometimes, the lines for food and drinks felt a bit disorganized and chaotic

The service was excellent. Really family friendly and plenty of choice for food and drink

The newly renovated pool area was beautiful and all the staff were incredible so tentative and friendly and pleasant.

Unfortunately the rooms are definitely not 5 star or the shared hotel areas and this was disappointing. The rooms that say they are sea view are not only if the sea they have buildings infront of them too. The setting for the Grill, Asian and fish restaurant is 5 star but sadly the food definitely isn’t.

Quality of food and attentiveness of staff very good. Special shout out to our Buggy driver Peter who went above and beyond for our group.

Broken air conditioning which resulting in a room change to a much more restrictive and stepped room, did not suit us because of a group member being bad on their feet. This was eventually changed again after speaking with reception. Rooms very dated and basic. Late checkout not possible with a transfer time of 8pm, made our day very uneasy and not so relaxing without the bedroom facilities being available to us.

We loved everything. 8,5 ---> 9 and I believe nothing is perfect :) The hospitality, the value they gave you, the entertainment, the snacks were to die for. The meals was also good but there is a room to improve. So, if they improved the meals taste wise and restaurant sitting system (waiting to be seated), it would be close to 10/10. The animation team was friendly in a good balance. So, no overboard you or care less of you. It was in perfect balance The scheduled activities, we enjoyed a lot. The beach and the sun beds was good and enough for everyone. The sea was good and clear but sometimes the wind gives you hard time. The pizza on the beach oh my good! and the people, I saw 3 people responsible of it. You can tell they love their job and it also gives joy to you to see that. the moves they make, the taste of the pizza just perfect! The creperie was also really good. The waitress is really good at her job. The taste of the crepe was really good. This was the longest review I gave :D the reader can understand how happy we were during our stay at Mitsis Norida!

Since it is a big hotel, for drinks and meals, you need to wait some queue. However, they highlighted the timeslots. If you do not want to face the crowd, just avoid the high demanded hours for restaurants. Nevertheless, it is worth to wait :) I found it strange that a waiter/waitress needs to show your seat. Some of the waiters/waitresses was really good but some of them make you feel like they don't want to be there and serve you. Late check out system can be improved because you would not know if you can have the room or not. It is not expected to let you keep your own room of course but I would expect the temporary room can have more a room vibe.

The resort is located on the beach. A lot of bars evenly located around the property. Staff is super nice and accommodating. We were upgraded for free. The two restaurants Smokey grill and big blue are located on the beach, stunning view and decent choice of food.

The resort is not really 5 stars. I would give it maybe 4. It’s a little bit dated and a lot of facilities or even room need proper maintenance. Bungalows sea views are on top of hill quite far the main location. Food was canteen style, quite average, nothing fancy and most of the days is the same.