Uma Kalai

Everything was incredible! Every detail of the grounds, the room, the food, the drinks, the staff, were all perfect! The entire staff was amazing and super attentive and detailed. Gusti, Ami, and Ade were all awesome. There was a specific time around sunset where the mosquitos go a little crazier than any other point in the day and my wife ended up getting a few bug bites one night. Gusti made a mixture to put on the bug bites that got rid of them entirely by the next morning. It was a life saver.

This place is an absolute gem. The team was beyond wonderful and made our stay a literal core memory. Being here was magical: A team that quickly feels like family, amazing massages, a really great kitchen, the views down to the rice paddies with exotic birds flying all around you, spacious clean rooms, a private hot water pool, perfect water pressure in the shower, and a lovely team that goes an extra mile for you every day. The gym is cute and well equipped and options for Yoga and personal training rounded off a stay where we could not be unhealthy even if we really wanted to be 🤣 Thank you Eka, Gusti, Ade, Jun, Ayu and everyone working an excellent job from front desk to service to housekeeping: you are all superb. We have stayed in many hotels over the years and we have been blown away. We look forward to come back to the Uma Kalai 💫

Leaving was like saying goodbye to friends - and all hotels after have to live up to a quite high standard.

Personal war top und sehr freundlich wir bekamen ein kostenloses Upgrade in ein sehr schönes Apartment

Can't say enough good things about this hotel. When we had some initial issues with our room, the staff went above and beyond in fixing them and making us feel welcome and comfortable. The hotel itself is amazing and perfectly located in Ubud, the restaurant has great breakfast and dinning (we always had breakfast and dinner there as the food was so good), but the very best thing about the hotel is the kind and extremely competent staff (special mention to Adi and Gusti who are just incredible people). Loved the easy communication through whatsapp.

Beautifully set in lush gardens, Uma Kalai combines elegance and tranquility. The staff are genuinely warm, attentive, and full of great local tips. Our room with a private heated pool was stunning, breakfast was delicious, and the butler service exceptional. A perfect Balinese escape!

If I had to find one tiny flaw, the food could use a bit more spice — maybe they were just being kind to our Western taste buds 😅

I would like to start by thanking the entire hotel team. Every single staff member was incredibly attentive, and their English was excellent — communication was always smooth and effortless. They even prepared a surprise birthday celebration for us, which made us feel truly cared for and incredibly happy. From the moment we arrived, everything was exceptional. The airport pickup service was amazing — they welcomed us with cold towels and fresh coconut water, which instantly relieved travel fatigue. The hotel also created a WhatsApp group specifically for us, so any request or question could be communicated instantly. It genuinely felt like having a private butler service! What makes this place even more special is that there are only six rooms in total. Most of the time, you barely see other guests, so it’s almost like having the entire hotel to yourself. It feels peaceful, exclusive, and very relaxing. Our room was connected directly to the massage room — we could literally open our door and walk straight in. Our perfect daily routine became: floating breakfast in the morning → massage right after → returning to our room → then into our heated private pool. Absolute bliss. I must especially mention the massage — I have not found another therapist in Bali with such high-level skill. I highly recommend that everyone tries it. All the water at the hotel is filtered twice, so you can drink it directly without any worries — I never experienced any discomfort. If I return to Bali again, I will definitely choose this hotel again. Thank you once again to all the staff for creating such a perfect and unforgettable stay.

Where to begin, the area, the view, the food, the gym, but most importantly the staff. Massive massive thanks and shoutout to Jun, Eka, Rana and Gusti for making our stay so magical! When first reading the reviews, we did not really believe in 'feeling like family' on the first day. However, the people from Uma Kalai showed us differently. There was a authentic, sincere, warm, family-like feeling from the moment of arrival till the last minutes of our stay. Staff went totally out of their way to make sure you're comfortable and have everything you need. It was one of the best stays we have ever had. We would 100% recommend this boutique resort to everyone else and can't wait to come back!

Literally nothing, it was the perfect stay and experience!

Uma Kalai is actual heaven on earth. This is my 4th stay in < 2 years. Already booked again. The staff are wonderful. Thank you (again) Gusti for making our stay so memorable. We loved your onion rings! G&T forever. The food is so fresh, nourishing and you can taste the love it’s made with. Yuni is a healer and her massages are magic. Thank you all so much for helping me reconnect with myself after an exhausting period at work. I feel so refreshed, energised and balanced.