High Falls Bay Cottages, Camping & Waterpark

Friendly staff and great location

A very dated double unit which could be upgraded to today’s standard

NOTHING!!! IT WAS ABSOLUTELY HORRIBLE AND SO DIRTY!!!

THIS WAS THE WORST PLACE EVER. DISGUSTINGLY DIRTY, SMELLED HORRIBLE AND MICE RAN AROUND. WE BOOKED THIS 5 BEDROOM CHALET LAST FALL. WE KNEW WE WERE COMING TO BRACEBRIDGE FOR A FAMILY WEDDING, AND WE WANTED A PLACE THAT COULD ACCOMMODATE 2 FAMILIES. WE KNEW FROM THE PHOTOS THAT IT WASN'T GOING TO BE A 5 * RESORT, BUT WE NEVER EXPECTED THIS! THE PHOTOS WERE OBVIOUSLY TAKEN SEVERAL YEARS AGO AND THE CHALET LOOKS NOTHING LIKE IT NOW. IT WAS ABSOLUTELY FILTHY. WHEN I WENT ON THE FRIDAY NIGHT TO TALK TO THEM, THEY CAME TO SET MICE TRAPS AND CLEAN THE KITCHEN (WITH LYSOL WIPES!). WE TRIED TO FIND ANOTHER PLACE TO STAY, BUT ON A FRIDAY IN JULY THAT IS IMPOSSIBLE AND WE HAD A WEDDING THE NEXT DAY, IF THIS WASN'T THE CASE WE WOULD HAVE LEFT ON THE FRIDAY NIGHT. THERE WERE EXCUSES OF NEW CLEANING STAFF AND A MANAGER WHO HAD BEEN FIRED, I DON'T CARE ABOUT ANY OF THAT WHEN I AM PAYING OVER $1500 TO STAY SOMEWHERE, I EXPECT IT TO BE CLEAN. THE FURNITURE IS ALL SOMEONE ELSES JUNK AND NEEDS TO GO TO THE DUMP. WE COULDN'T USE THE TOASTER FOR MICE POOP AND PEE, THEY COULD NOT EVEN GIVE A CLEAN SPONGE FOR DISHES, WE USED PAPER TOWELS TO CLEAN UP AFTER OURSELVES. THERE WERE DRIED OUT CONTACTS ON DRESSERS, STAINS ON EVERY CARPET, MICE POOP ALL OVER, COB WEBS EVERYWHERE, AC DID NOT WORK AT FIRST THEN WITH SOME WRENCHES WE GOT IT WORKING, THE PORTABLE FAN WAS BROKEN AND 24 HOURS LATER THEN BROUGHT AN FILTHY ONE TO REPLACE IT, THEY COULDN'T EVEN CLEAN IT BEFORE BRING IT TO US, OLD BROKEN FURNITURE ON THE DECK, THE BBQ IS SO RUSTED, I WOULD NEVER COOK FOOD ON IT AND THE WINDOWS BARELY OPENED AND SOME HAD NO SCREENS IN THEM, SO IT WAS IMPOSSIBLE TO AIR THE PLACE OUT. WE HAD TO PLUG IN AN AIR FRESHENER AND LIGHT CANDLES TO ATTEMPT TO DISGUISE THE SMELL. THIS PLACE SHOULD NOT BE RENTED OUT TO ANYONE.

Everything besides having to share a fire pit.

Shared fire pit.