Minoa Palace Resort

Extremely clean and junior staff were very helpful and friendly. The botanical gardens were 30 minutes away and a great place to visit.

Unbelievable that this hotel thinks it’s 5 Stars. - Coffee in the room was provided at the start but it cost extra for daily refills - Better sun beds cost 20 euros per day (basic ones were free) - Even the jacuzzi in the spa cost extra - One bottle of water was provided on arrival, when we asked for another we were told to order from room service - Not all of the restaurants advertised were open (mid/late April) - Room sound insulation was terrible, you could hear everything from the neighbours. The repeated attempts to up-sell made for a bad experience despite lovely customer-facing staff.

Exceptional Hotel Experience! We had an incredible stay at this hotel! The structure itself is great, with beautiful, well-maintained facilities that make it a pleasure to spend time in. The location is also excellent. The real highlight, though, is the food: Every meal over the past week has been a memorable experience, with exceptional variety and meticulous attention to detail in each dish. Every bite, from savory dishes to desserts, feels special. And speaking of desserts—they’re absolutely incredible, as tempting as they are delicious. I’ve never seen anything like this in any other hotel. The breakfast was also really good, offering a wide selection that catered to every taste. I highly recommend booking the half board as we did, you won’t find a restaurant better than this! What truly sets this hotel apart is the attention of the staff from start to finish. They are friendly, attentive, and genuinely dedicated to ensuring every guest has an exceptional experience. Can’t recommend it enough! I rarely return to the same place twice, but here, I may rethink my rule. Thank you!

Excellent variety of restaurants. Quality of food was great. Location very good with good transport links.

There were a few issues with the room but did get sorted out. Staff were helpful.

We had amazing time in Minoa Palace. Service was excellent, very delicious breakfast buffet, good location. All the small details during our stay made us feel very welcomed. I would defenitely recommend to anyone!

I enjoyed Minoa Palace..great breakfast, clean surroundings felt safe as 24/7 reception..very important as we drove 2hrs from Hraklion airport. Andreas at reception checked us in and out..pleasant experience always with a smile. There was parking for a loan car at no extra cost. Pool is AMAZING and pool staff attentive. Breakfast buffet caters for all tastes..felt full till dinner.