Minoa Palace Resort

The experience of staying in Minoa Palace resort was simply outstanding! The facilities, the services and above all, the personnel, made our stay one of the most amazing experiences when it comes to summer vacation! We travelled for the first time with our baby which was 8 months old, and they made everything so easy for us, being always there to help us, to find solutions for us, and always with a huge smile on everyone’s face! Totally recommend it!

Nothing. It was amazing!

I really like the wine testing menu at the sea side restaurant and the setup at the sea side/beach. Friendly service and a special relaxed environment. The rooms were really comfy, open büfe for breakfast and dinner was great! We have received another gift every day, thank you!!

Toilets at the beach side could be cleaner and small renovations here and there. The pool close to reception could be more clean. However, these are small details.

Fair room size. Breakfast was always good.

Staff were not of high standard. I would say there was a mismatch between hotel quality and staff willing to take the extra time and effort.

A true 5 star resort with 6 star staff

Everything

The hospitality and the care for the details was very outstanding. Zoe and the and lovely staff with no exceptions made sure we are very delighted with the stay.

The resort is very beautiful, the beach area is nicely kept, from the hotel location you can see both sunrises and sunsets. The food choices were amazing, a massive buffet both at breakfast and dinner. Dinner varied every evening. Room, bed and bedlinen were very comfortable. Staff is mostly young and well trained to be polite, as I noticed Greek people is not always so. There was always live music playing somewhere every evening.

What bothered me was that towards the end of our stay, the room next door got occupied and I could hear them being intimate, so thin the walls are! The spa pool & jacuzzi waters are kept so cold, it's impossible to get in. And they must upgrade their gym, which is totally incompatible to a 5-star hotel (extremely old equipment).