The Ark Comforts

We loved the location of the hotel. We had our own private beach as well as a swimming pool and away from the hustle and bustle, You could still access Palolem Beach which was about a 10 minute walk (over a rickety bridge). Our chalet was gorgeous with amazing views and the staff were fantastic. The only negative for me is that it could get a little noisy with the other guests sharing the chalet but overall I would highly recommend.

The breakfast was a little disappointing for us. Even though they had a menu to choose from they made you fill out a breakfast form the night before which did not contain all of the breakfast on their menu. The place to eat breakfast was not appealing to us as it was a the back with no view and the music was too loud. As food is so cheap in Goa we had breakfast along Palolem Beach and really enjoyed The Art House Resort because food was great and they had great coffee.

מיקום מיוחד בחוף כמעט פרטי בקצה של פאלולם. אמנם ההגעה ממנו ואליו מעט מסובכת ביחס למקומות אחרים על קו החוף אבל מאפשר שקט בקרבה לכל ההמולה

מלבד המחיר, אין שום מאפיין של 5 כוכבים. לא מנקים את החדר אלא אם תבקש במפורש ותשאיר את המפתח אצלם, לכל אורך השהות היה רעש של עבודות ובנייה של דק שהמלון מתקין לצד הבריכה לקראת העונה, בערב הראשון היתה הצפה במקלחת, לפני השינה גילינו פשפשי מיטה על כל המצעים שלנו ושל הילדים. לא היה נראה שממש אכפת להם מזה. רק אחרי שהתרגזנו הם שלחו הודעה שיתנו פיצוי בדמות 10% הנחה על החדר למשך השהייה ועוד 15% על כל האוכל במסעדה. בפועל, כשהגיע רגע התשלום הבעלים התנער מההטבה (למרות הןדעת וןטסאפ מפורשת מטעם המלון). בקיצור, תחזוקה לקויה ומחיר מופקע ביחס לאזור שאינו מצדיק את התמורה. היתרון היחיד של המקום הוא המיקום, שמאפשר פרטיות בתוך ההמולה של פאלולם

Beach front view was amazing

N/a

Fantastic location. Helpful and friendly staff. Fantastic food. Would have appreciated fresh juice not canned for breakfast. They will give you baked beans if you ask.

When it says sea view chalet, it’s just half a chalet. People above or below you. Can be noisy. We were there end of September. Nice weather but no sun beds or shade. What is a westoner meant to do on holiday without a sun bed!? Bridge was broken to the main beach. Owner not interested in repairing it . Said it’s not his responsibility. We tried to repair it ourselves with salvaged wood. Much safer now but not safe! The 20 meters in between the hotel and the hill to cross the bridge is a waste ground where rubbish is burned - this is India ! Have the hotel number ready for the taxi to call when you arrive - no sign in the car park

The staff is superb …hospitality is excellent and location of property is nice with good privacy.

There is always scope of improvement and few suggestion given

The food

My husband and I stayed here from 20th May until the 30th May. Sadly the monsoons came early and so for most of our trip we had storms. We arrived at 5am in the morning and had arranged to have a room at additional payment due to not being able to check in until 11am. We settled into the room and were then woken at 2am to say that the room was needed for someone else. This was not something we expected having paid almost £50 for the room. We were moved to our room ‘PEACE’ which although pretty is incredibly small and the air conditioning was pouring water into the room, whilst the monsoon water came in through our balcony door. We were moved to ‘DESTINY’ for three nights which is allegedly the luxury suite but the views were very limited and the kitchen is directly below the balcony. We were moved to a beach front room I think was AFFECTION, this had a lovely view but also leaking air conditioning. We wanted to stay in this room but it was booked by someone else so after the 3 days in AFFECTION we were moved back to DESTINY. 5 moves in 10 days. Our bags were moved for us which is just as well as there are lots of steps and the paths which are all uneven. The best part of this resort is the food, it is fresh and absolutely gorgeous. We found halfway through our stay that everything was being packed away as the hotel was closing for the season the day after we left. The restaurant didn’t have half of the ingredients for the food on the menu and no wine available. The beautiful Indian Ocean view from the restaurant was shut off during our holiday and instead a large piece of blue tarpaulin put in its place. This completely blocked any view and encouraged mosquitoes. We were told by the manager that if we wanted the view we could eat in our room. We decided to go and find other places to eat where the view was retained by the use of clear plastic and felt less like being on a camping trip at home.

Service and hospitality

It's a little pricey compared to size of room. But it sure is an experience to walk right to the beach