The Tiger Claw Resort

Ambience, Staff, Location, Nature.

Power issues, Voltage Issues

The place is absolutely neat and clean, ambience is soothing and beautiful,and staff is way too supportive

It's a bit far from ramnagar

Food was very good Location was good Staff was helpful

wifi is really bad room not cleaned regularly

The food was well prepared and served hot. Room was fine for arrangements but cleanliness could be improved

The approach road to the location was in bad shape just before reaching the property. Staff needs to understand the importance of cleanliness.

Staff was good and cooperative, location of the property is very good. Cottage rooms were very good.

There was total 6 cottages, i booked 2 rooms. But when i reached. I got 1 cottage (because 5 cottages were already occupied by some other group ) and 1 very very small and bad quality room which is placed above the kitchen of the resort and it was like staff room, power cut many times of that room due to some fault and due to this me,my wife and my small kid spent that whole night without electricity when power cut late night and no faciIities like kettle in that room. I was very disappointed due to this. And i paid more money for book that faulty and bad quality room through booking.com as compared to cottage room.

The location, food

The cheating they did i had a booking for 5 days, for last 2days they requested that if they can change my room to similar room as they did some over booking, which i said yes as they promised the room is similar to where i was staying but to my surprise the room was so small once you enter and it ends. They were charging me the same amount after shifting to the tiny room, the resort manager told me he will give me a discount of 1000 per day for two days but while settling the bill he retracted and said its 500 inr per day. Really disappointed, also the internet cable not there no heater in the room.

Very hospitable staff.. the location is afar from the city centre, in the midst of jungle and farmland. I was looking for a peaceful location so it was good.

Limited amenities, the roads leading to the resort are in bad shape. Since i booked in peak time so i payed more than the usual rates.