Bahia Principe Explore Legend - All Inclusive

La habitación y limpieza. Los restaurantes a la carta.

Nos hospedamos en el Bahía Príncipe Explore Legend y el servicio de los meseros del bufet fue pésimo. Ya es la cuarta vez que nos hospedamos en los Bahía Príncipe y anteriormente el trato era mejor. También les falta mejorar las actividades y animación.

I rarely leave negative reviews, but unfortunately this was the worst resort experience I’ve had in the Dominican Republic. Upon arrival, we discovered roaches in the bathroom on our very first night. Unfortunately, this was not an isolated incident. We continued to see roaches in the room throughout the duration of our stay, which made it uncomfortable to relax and even sleep at night. We were constantly concerned about our belongings and made sure all of our luggage remained closed and secured to avoid bringing anything home with us. The shower was also clogged and would not drain properly. To the resort’s credit, maintenance did resolve the shower issue the day after we reported it. The room itself was spacious enough for our family of five (2 adults and 3 children), which was appreciated. However, several other issues significantly impacted our stay. The resort does not provide washcloths, and while bath towels were available, we often had to request replacements because housekeeping frequently did not service the room until late afternoon. The most concerning issue occurred on our third day. The air conditioning was barely working, and while charging a phone in one of only two functioning outlets, sparks suddenly began flying from the outlet. The entire room lost power for approximately 30 minutes. With three small children, this was extremely stressful. I immediately notified the concierge because we could not safely remain in a room without air conditioning or lights. Although the power eventually returned, none of the outlets in the room worked for the remainder of our stay. I was assured the issue would be repaired by Thursday, but it never was, and we checked out on Saturday. Thankfully, we had family staying elsewhere on the property and were able to charge our devices in their room before departure. The food was average at best. We were able to secure two restaurant reservations during our four-night stay, which was a positive. The highlights of the resort were the staff, who were consistently friendly and courteous, and the amenities for children. Our kids thoroughly enjoyed the pool and water park, which were definitely the bright spots of the trip. Overall, I’ve visited the Dominican Republic several times, and this was by far the worst resort I’ve stayed at. Between the ongoing roach problem, electrical issues, lack of functioning outlets, inconsistent housekeeping, and air conditioning problems, I found myself counting down the days until our trip was over. While the staff was kind and the children’s activities were enjoyable. I would not choose to stay at this resort again.

Our stay at Bahia Principe was absolutely amazing from start to finish. The resort is beautiful, well-maintained, and surrounded by stunning tropical scenery. The rooms were spacious, clean, and comfortable, and the housekeeping staff did a fantastic job every day. The food was excellent, with a wide variety of options at both the buffet and specialty restaurants. The beach and pool areas were spotless and offered the perfect place to relax and enjoy the sunshine. The entertainment team kept guests engaged with fun activities throughout the day and impressive shows in the evenings. What truly made our vacation special was the friendly and attentive staff. Everyone went above and beyond to ensure we had a memorable experience and felt welcomed throughout our stay. I highly recommend Bahia Principe to anyone looking for a relaxing and enjoyable vacation. We can’t wait to return! 🌴☀️🌊

Las actividades para niños, el personal de entretenimiento del Kids club, excelente!

Las cortinas no tienen blackout, a veces el olor a cloaca de la ducha.

Excelente opción para familias con niños pequeños. La mayoría del personal destaca por su amabilidad, atención y disposición para ayudar. La comida es variada y ofrece opciones para todos los gustos. Aunque tuve un momento incómodo durante mi estancia relacionado con el trato recibido, lo comenté con el encargado y fue atendido y resuelto de manera rápida. Valoro mucho que escuchen a los huéspedes y tomen acciones para mejorar su experiencia. En general, disfrutamos nuestra estancia y apreciamos el esfuerzo del equipo por brindar un buen servicio.

La habitación que me tocó tenía varios aspectos que podrían mejorarse. Consulté en recepción la posibilidad de cambiar a una habitación mejor, pagando la diferencia si era necesario, pero me indicaron que todas las habitaciones eran iguales……..

We had a great time with family, hotel was clean, food was very good :) Definitely can recommend Nomad and Flame restaurants. Splash pool and main pool were great. Everyone was kind and helpful. Also the Oneiro dinner experience was fabulous. Would definitely recommend :)