Gaia Royal

I thought the room was very nice but simple. It was all we needed since we weren't in there too much. The beach was wonderful, we had no problem finding beach chairs and it was never too loud or crowded. The food could have been a lot better, we ended up going to the beach bar Namaste (just down the beach a little) a lot instead of the hotel food. The beach bar was very good! I would also recommend going into Kos at night for a nice dinner.

The staff was not very welcoming at check in. She rushed us off to go eat without even giving is the room key, so we had to go back. They were also a little confused on what we had booked, it was weird. Our shower didn't drain well, but they were able to send someone right away to fix it.

Het zwembad.

De eerste keer in een all inclusive. Is dus niets voor mij. Groot qua opzet, een soort dorp. wel goed onderhouden Ligging geisoleerd, je wandelt niet naar een gezellig dorpje en bent afhankelijk van taxi of auto. Stand verder dan ik verwachtte. Restaurant is meer een eetzaal, veel wit en felle verlichting, buffet afgestemd op internationale gasten. Een souvlaki spies heb ik niet kunnen winden.

La posizione della camera assegnata che era vista mare. La varietà del cibo proposto al buffet e le pulizie della stanza. Lo staff sempre disponibile e cordiale

Nella camera erano presenti zanzare in numero consistente. Forse un trattamento adeguato avrebbe migliorato l’esperienza…

The rooms were not clean, there was hair in the bathroom and on the bed. The room also didn’t smell good and was old (the front door kept banging because of the wind).

Un bel resort a portata di budget andato al di là delle mie aspettative. Ho scelto l'opzione all inclusive che comprende tutto tranne, cocktails particolari (solo basic) e spiaggia (lettini a pagamento giornalieri). Inoltre consiglio di portare una borraccia perché l'acqua è disponibile solo alla spina al bar. Per il resto personale cordiale, dalla donna delle pulizie alla reception. Inoltre, ho ricevuto molta cura e attenzione riguardo la mia intolleranza essendo celiaca.

Purtroppo è da mettere in conto la posizione isolata del resort ma, ben collegata con autobus cittadini. Non ho apprezzato la poca trasparenza del resort a cui ho chiesto prima del mio arrivo informazioni sul trasporto aeroportuale. Mi hanno risposto che fornivano un pick up a pagamento da e per aeroporto. 36 euro andata e 72 euro (no sconto a/e) andata e ritorno. Ho confermato. Al prelievo in aeroporto mi hanno chiesto di pagare CASH tutto sul momento anche il ritorno. (Infatti poi abbiamo scoperto che c'è un bus di linea cittadino che con 3 euro porta in aeroporto) Non mi è piaciuta la non trasparenza e la richiesta di cash senza preavviso.

Open for late check in

cleanliness

Location was a bit out of the way but, the staff were excellent, food was very good.

Beach bar should have offered all-inclusive customers the same items as those available at the various hotel pool bars.

Resort con ambiente accogliente e curato, sulla splendida spiaggia di sabbia bianca di Mastichari. Camera spaziosa e pulita, con letti comodi e balconcino vista mare. Personale gentile e disponibile.

Cucina mediocre nonostante l'ampia scelta delle portate e pulizia sommaria di tavoli, tovagliette e talvolta delle stoviglie.

Beach was close and very nice. Food was good and a lot of it to choose from.

There were two beds, the other had a nice, comfortable mattress, but the other had a uncomfortable, springs on hurting your back. We had to swop the bed every night to had a good sleep every other night.