Edinburgh, Seton Sands Abi Horizon

Fantastic location, close to the beach and many other amenities.

There was nothing to dislike.

Didn't have breakfast

Nothing

Located within Haven holidays, it offered access to Haven activities

There was hardly any kitchen utensils or cutlery to use. Kitchen was not properly cleaned out before we checked in. Heater in one of the rooms didn’t work. Shower head was leaking. Double bed had one wobbly leg. However, the host fixed most of these issues on the 2nd day of our stay, which we did appreciate.

Good location

I dont normally give bad reviews but we booked this place specifically for the leisure facilities so we could take the kids to the pool if the weather was bad (which it was). At no point was it made clear to us that we would have to pay an additional £50 per adult and £10 I think per child to have access to this, which as we were only staying for one night is extortionate and totally ruined our stay. On top of this the caravan was filthy-the whole living room area was COVERED in dog hairs, I've had dogs so used to a bit of pet hair but this was ridiculous. And to top it off the shower was ice cold, wouldn't even go warm.

Basic things

Everything

Reached by 10:45pm at night and struggled a lot to find our caravan tried calling 100 times for help, they never picked up insted every damn time asking to leave a voice message :( we travelled from Norwich for about 9+ hrs of drive already exhausted and on top of it this kind of challenges in connecting to them to find the location was devastating.

The Owner was lovely and helpful but we did have a few issues. The beds were incredibly uncomfortable, the sofa too. The Oven did not light which was a major issue as there was 5 of us and we had groceries delivered for our stay. The Shower was freezing for the first day, when we realised the Boiler had gone out, was luke warm when we got it back up and running but you couldn't move the shower head as it just fell from down. There's was only 1 Saucepan, 1 Frying Pan which made things quite difficult too. Everything else was great and the location is fabulous, couldn't have asked for better. Can be a little noisy with occasional aircraft from Airport and people onsite blissfully unaware of the time, but that would be anywhere on the Seton Sands site.

It was clean and comfortable

The shower wasn’t working it was too hot or too cold the water wasn’t warm