Ngoc's Garden House

- Clean room - Comfy bed - Central location - Very cheap

- Glass bathroom door was completely impractical and meant there was absolutely no privacy when showering. - WiFi barely worked. - The guesthouse owner did not make us feel welcome. We arrived from a long bus journey and he insisted that we sit down whilst he tried to sell us a tour. Afterwards, he pestered us again about the tour. If he was present when we were leaving/returning from the guesthouse he would stare angrily until we were out of eyesight. It was really quite weird and made us feel uncomfortable.

The place was nice, the bed comfortable and the water pressure in the shower was good. Good value for price. We ended up extending our stay because it was a nice and comfortable stay. The host was very nice and woke up early to give us an early check in at 3:30 am! He also got us cheaper bus tickets to the next destination, they were cheaper than anything we could find in the apps and the bus was far nicer then we expected.

The bathroom door was a bit jammed and sometimes it was a struggle to open. WiFi wasn't stable. The AC was iffy but there is a strong fan so it's ok.

We arrived at 4am and staff was awake for us and let us into our room. Great location

The owner is really nice and got up at 4am to check me in and was very helpful with booking tours

Lovely staff, comfy room with great amenities. Bike hire, beautiful location. Will definitely be back here if I'm lucky enough to come back to Phong Nha.

There is hot water, you've just got to switch it on at the wall! Didn't know this for three days but got there eventually. That's my own fault 🤣nothing bad to say!

I had a nice stay here. The family is friendly, but get your language converter ready because there is a linguistic barrier unless you speak Vietnamese. Location is just off the main drag, still nearby which is good, but without the noise of the bigger vehicles. Scenery in the area is striking.

I was sick and Ngoc accommodated me perfectly. Definitely recommend staying here.

Should've read the Google reviews before booking. When I arrived the host tried to tell me I needed to pay more for my room (showing me other people's bookings on his phone claiming they were my prices) when I showed him my booking.com receipt he finally gave in to the correct price. Tried to sell me every tour, hire and bus possible despite me politely declining over and over. Then told me my room I had booked is sold out & that I'd need to pay even more per night to get a different room? Got my bags and left, seems like just a money grab and no real hospitality. Shame as the location was beautiful.