Bright Lodge 6-person Antwerp

Central to the city.

Firstly we booked a 2-bedroom apartment only to be told on arrival that what we actually get is a one bedroom apartment with a separate room with no facilities on a different floor of the building this is not what we booked. Secondly we were a group of friends, there were two of us staying but they refused to give more than one set of keys which is Ludacris. If you go as a group as other people we know who booked with this company were. They were in a group of 5 or 6 were told they could only get one set of keys. The flat we booked was meant to sleep up to 7 people you can't have a booking for 7 people and only give them one set of keys that's just stupidity Even families want to go out and do things separately you can't spend your entire vacation stuck together due to not knowing how to get back into the flat if you wish to. Lastly the list of Rules we're like something out of a concentration camp. We rented the apartment as we will meeting up with people from all over Europe who we haven't seen for a while. We were told in the rules that you could not let a single person in even to drop something off or use the toilet without having your booking cancelled without refund this is ridiculous the whole point of booking an apartment is so that you can socialise. I took a photo of the rules and will post them in this review. I understand the logic behind it that they want to keep things like parties from occurring and there were notices literally on every surface advising you if you hear any loud noise to call them immediately. But having a couple of friends in for a drink in post-covid time surely should not be a problem but it is for this company so if you want to social life don't book this apartment.

Great location

Had to pick up the keys from a different location 15mins from the place. The furniture was cheap and charmless. Passive aggressive signs of what was forbidden everywhere. We felt more tolerated than welcome at this place. One of those holiday flats which are a purely there for profit maximization.

so nice

all is good

All was great.

The best was location, just few steps from central square. The room was specious and clean.

I was surprised there was no TV. But the biggest disappointment, were the rules. No parties or loud music is perfectly fine, but you can't invite anybody to the room (even for an hour or two), otherwise you may be charged even up to 950 euro (sic!!) I thought I am in China or Belarus, not in Belgium. Very stricked rule and when I asked through Whatsapp if I could invite somebody for max 2 hours, finally I did not get respond....

location, big space

stairs were too narrow, no elevator, bed was not too comfortable

The location

The bedrooms were not the same as shown in the images, the bathroom was not very comfortable.

generally clean and well furnished very specious apartment with kitchenette (over, microwave, toaster, coffee machine, etc) nice location and 3-5 mins walk to the nearest metro station.

reception office 15 mins walk from the apartment and 15 mins walk from the nearest metro station. it was very tiresome with luggage and antwerp cobble stone roads and very narrow pavements bedroom radiator not functioning, but overall heating is good - when doors left open it was properly nice warm. the bed: mattress(160cm wide) was bigger than bed frame (140cm wide) - not very comfortable on the edges not handicapped or people with disabilities friendly. we stayed at the 3rd floor - difficult to climb narrow steep stairs. but that is typical in Flanders - not particularly a problem of the property.