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8.3 / 10 Guest Rating

Flora Hotel - Apartments

Flora Hotel, Borovets, Borovets, bg

Flora Hotel - Apartments - main view

About the Property

Luxurious Relaxation Area: Indulge in the ultimate relaxation experience at Flora Hotel - Apartments with its indoor swimming pool, steam room, and sauna.

Culinary Delights: Treat your taste buds to a culinary journey with a mix of Bulgarian and international cuisine served at the classic restaurant on-site.

Convenient Amenities: From a 24/7 open reception desk to available parking spots, Flora Hotel - Apartments ensures a hassle-free stay for guests. Plus, don't forget to check out the winter season Kindergarten for added convenience.

Book your stay at Flora Hotel - Apartments now for a memorable and convenient experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Garden
Hiking

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.3
Excellent80 verified reviews
AI Summary

Guests highly rate the great cleanliness with daily tidying and frequently praise the helpful and friendly staff.

Categories

Cleanliness8.0
Service8.9
Location8.4
Room Quality8.4
Amenities8.4
Value for Money8.0
Food and Beverage8.0
Overall Experience8.3

Select topics to read reviews

D
DianabgBG
Verified booking
family with young children
Standard Room
Stayed in Mar 19, 2023

"Nice place to stay for a family"

8.0

The room was spacious and the kitchenette was well equipped. The food at breakfast and the dinner buffet was simple but very tasty and kids friendly. The rooms were regularly cleaned.

The shared space as the corridors and elevators was not cleaned often and sometimes was pretty dirty.

Helpful?
H
HandantrTR
Verified booking
young couple
Standard Room
Stayed in Mar 17, 2023

"Flora Hotel Ski"

7.0

The rooms are very large and the kitchen has enough dishes if you wanted to prepare meals. But do book HB as the meals were mainly good.

The doors are key lock so you need to lock yourself in (we forgot the 1st night and got a visit from a very drunk other guest). There are NO plugs near any of the mirrors so straightening you hair was difficult. 🙄.

Helpful?
C
CatherinegbGB
Verified booking
family with young children
Standard Room
Stayed in Mar 16, 2023

"very happy, relaxing holiday"

8.0

very close to slopes. breakfast good. pool and spa very good. staff pleasant

needs updating , a bit 1980’s deco

Helpful?
T
TeodorroRO
Verified booking
family with young children
Standard Room
Stayed in Mar 15, 2023

"Very good"

8.0
Helpful?
N
NicholasgbGB
Verified booking
young couple
Standard Room
Stayed in Mar 5, 2023

"Rough hotel wouldn’t book there again and staff attitude extremely poor hotel really dirty awefull c"

2.0

Passable needs updating and upgrading.

Staff attitude is shocking

Helpful?
K
KlodiangbGB
Verified booking
group
Standard Room
Stayed in Feb 28, 2023

"Poor customer service, did not feel welcomed. Reception staff were not helpful."

1.0

The spa facilities were the only good thing about the property.

The staff were not welcoming. Although we booked to stay at Flora Hotel, we were walked across to a hotel called Tulip Residence. I questioned why we were staying at a hotel that’s not the one we booked and they responded with “we’re fully booked” even though I booked weeks in advance.

Helpful?
A
AntoniscyCY
Verified booking
young couple
Standard Room
Stayed in Feb 27, 2023

"Very good"

8.0

food and location was good!

waiters wasn’t that friendly, bed was uncomfortable, room was smelling mold

Helpful?
S
SavescuroRO
Verified booking
solo traveller
Standard Room
Stayed in Feb 27, 2023

"Disappointing"

4.0

Location mainly, close to the ski lift, restaurants. Breakfast although not diverse from one day to another, reach enough.

The room had very little in common with the picture on booking site. We had to change one due to cigarettes smoke persistent smell. Second one had a persistent sewage smell, exfoliating floors, walls affected by humidity and mold. Although cleaning personnel was coming daily, their activity was minimal: lot of dust and dirt we had to remove personally. Sheets never changed over 7 nights staying. Extra swimming pool, sauna facilities were closing 20:00 so very little possibility to take advantage of. Multiple business branches of Flora in same location, so difficult to find the one booked. Lot of dirt on the corridors starting from entrance, easy to be carried inside the rooms. The extensible sofa for kid was making terrible noises with each move.

Helpful?
A
AnonymousieIE
Verified booking
family with young children
Standard Room
Stayed in Feb 27, 2023

"Great stay. very clean comfortable accommodation"

8.0

very clean, great location to slopes

the staff in the restaurant cleaning the tables and the guy behind were quite rude. I felt very uncomfortable around them.

Helpful?
M
MihairoRO
Verified booking
young couple
Standard Room
Stayed in Feb 26, 2023

"Exceptional"

10.0

ACCOMODATIONS- VERY GOOD, SPATIOUS AND COMFORTABLE ROOM, QUIET SLEEP, EVERY DAY CHANGE TOWELS. FOOD- VERY NATURAL TASTE, DELICIOUS, SUITABLE FOR VEGETARIANS TOO, COMPLIMENTS TO THE TALENTED CHEFS! NICE PERSONAL SPEAKING ENGLISH. LOCATION- NOT FAR FROM GONDOLA AND SKI LIFT.OK WALKING. I RECCOMAND THIS HOTEL FOR A SKI HOLIDAY

SUGESTIONS- IT WOULD BE NICE TO WARM THE SWIMING POOL.

Helpful?