CAYA Bijou im Herzen von Zermatt

Great location 5 minutes walk from train station. It’s an easy walk and taxi charges $30 for very short trip. Outside train the a right and walk up slight hill to church make a right to Omnia hotel

The elevator to unit was confusing with codes needed to operate. The entryway to the elevator resembled a cave

we couldn’t get the sofa bed open! Please leave directions. For that in the future

Nice, cozy apartment.

Being one of the "cheaper" places that you can get in Zermatt, it had everything you would need. You do not get a view of the Matterhorn, as expected, but you can just step a few steps outside. Using the elevator to get to the building made lugging skis and bags much easier. There is a fondue and raclette machine to use which is nice.

Please read if you are staying here. Communication with host was not ideal when throwing out the garbage. "Please dispose of the waste behind the main church or near the English chapel." #1 "behind the main church" does not mean behind the church when facing the entrance. The host means between the church and the Matterhorn near a restaurant called Du Pont. Beware, if you are carrying all your gear, this is not a short drop-off and is not on the way to the train station or Sunnegga ski lift. #2 The "English Chapel", which did not show up on my search, is actually (Kirche) St. Peter’s Honestly, the host should remove this task from the stay given its inconvenience. Although, I could have planned it more carefully by checking myself where exactly the bins would be located, the way the host wrote in the description made it sound like an easy drop-off. Unfortunately, this led to us losing an hour of our ski day each. I ended up leaving the garbage outside the host's "shop" near a Migros and an ice skating rink. The host was unable to clearly explain directions over the phone, as I walked all the way along the main street to the main station with all my gear, luggage, and this garbage bag. Only for him to realise he forgot to tell me his shop is not on the main street which led to backtracking and so on and so forth. I kindly request that for further guests, this is explained more clearly (exact coordinates), so others do not need to experience this confusion.

Great location. Very well equipped. Spacious enough for my family of 4. The view. The host provided instructions for everything.

Everything was really good. Maybe, IF I need to mention anything is that the whole host relationship is fully remote and a tiny personal interaction could be the cherry on top; nevertheless he provides instructions for everything and if properly followed, there should be no issues at all. No emergencies came up so it was all good in this format.