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7.3 / 10 Guest Rating

BERG & BERG Apartments - Luzern Self-Check-in

3 Steinenstrasse, Luzern, ch

BERG & BERG Apartments - Luzern Self-Check-in - main view

About the Property

Prime Location
Stay at WELCOME APARTMENTS - Luzern, just a stone's throw away from the heart of Luzern.

Modern Amenities
Enjoy free WiFi, a fully-equipped kitchen, and comfortable family rooms with a terrace.

Convenient Facilities
Relax with a flat-screen TV, private bathroom, and make use of the barbecue facilities in warm weather.

Ready to experience the perfect blend of comfort and convenience? Book your stay now at WELCOME APARTMENTS - Luzern!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Hiking
BBQ facilities

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.3
Very Good158 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the essential amenities provided.

Categories

Cleanliness5.5
Service6.5
Location8.5
Room Quality7.0
Amenities7.5
Value for Money8.0
Food and Beverage8.0
Overall Experience7.5

Select topics to read reviews

V
VictoriagbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 27, 2026

"Great location and comfy snooze"

8.0

Good location with very comfy beds.

Not many utensils to be able to cook breakfast and the cutlery drawer is so high I needed to stand on a chair to find a fork.

Helpful?
A
AnettdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Excellent"

8.0

Das Apartment liegt nah am Zentrum. Es macht alles einen schönen und freundlichen Eindruck.

Küchenausstattung mit Melamingeschirr unpassend. Zu wenig Möglichkeiten Handtücher von 4 Personen aufzuhängen.

Helpful?
H
Hans UlrichchCH
Verified booking
extended_group
Standard Room
Stayed in Jun 20, 2026

"Gut geeignete Übernachtungsmöglichkeit während unserer E-Bike-Tour."

7.0

Sehr zentrale Lage. Zweckmässig eingerichtetes Appartement.

Keine offizielle Abstellmöglichkeit für unsere E-Bikes. Das Online-Check-in war äusserst mühsam, da die entsprechenden Anweisungen teilweise schwer verständlich waren.

Helpful?
C
CatherinefrFR
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Sehr schöne und gepflegte Unterkunft mit Infrarotkabine und Aussenbereich."

10.0

Checkin war einfach vor Ort an einem Checkin Desk. Die Unterkunft mit der Infrarotkabine, der grosszügigen Wohnung mit schönem Schlafzimmer war perfekt. Alles sehr sauber und schön.

Unterschiedliche Matratzenhöhen mit einem Absatz von einigen Zentimetern - für uns nicht angenehm. Ein Missverständnis wegen einer defekten Infrarotkabine, die es dann doch nicht war, hat uns ein bisschen ärgerlich gestimmt. Ansonsten gut erreichbarer Kundendienst.

Helpful?
M
MireillechCH
Verified booking
extended_group
Standard Room
Stayed in Jun 10, 2026

"Excellent"

8.0
Helpful?
J
JulieauAU
Verified booking
extended_group
Standard Room
Stayed in May 27, 2026

"We were very hot in the apartment not much air coming in through the windows. Also the two flights of steps were a probl"

6.0

It was close to everything

No a/c no wine glasses no fan in second small very small room

Helpful?
R
rachelilIL
Verified booking
solo_traveller
Standard Room
Stayed in May 25, 2026

"Excellent"

8.0
Helpful?
C
CherryusUS
Verified booking
extended_group
Standard Room
Stayed in May 20, 2026

"Excellent"

8.0
Helpful?
L
LindausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 11, 2026

"Loved infrared sauna! The location was super. Overall very comfortable stay."

9.0

Whole atmosphere of the property. It was light and breezy.

Too hot and couldn’t locate or operate thermostat. Lack of dish soap for dishwasher. Lack of dish soap, dish cloth, or dish rack for hand washing dishes. Could have used a few more coffee pods.

Helpful?
C
CherylauAU
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Great stay in beautiful Luzern!"

9.0

Good location, about a 15 minute walk from the train station. Modern and stylish. Comfortable bed. Heated flooring was good. Refrigerator, kettle, dishwasher.

Modern oven, but, no bakeware of any description, so useable ! A sink plug, dishcloth and tea towel would be helpful to keep the kitchen tidy.

Helpful?