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7.3 / 10 Guest Rating

BERG & BERG Apartments - Luzern Self-Check-in

3 Steinenstrasse, Luzern, ch

BERG & BERG Apartments - Luzern Self-Check-in - main view

About the Property

Prime Location
Stay at WELCOME APARTMENTS - Luzern, just a stone's throw away from the heart of Luzern.

Modern Amenities
Enjoy free WiFi, a fully-equipped kitchen, and comfortable family rooms with a terrace.

Convenient Facilities
Relax with a flat-screen TV, private bathroom, and make use of the barbecue facilities in warm weather.

Ready to experience the perfect blend of comfort and convenience? Book your stay now at WELCOME APARTMENTS - Luzern!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Hiking
BBQ facilities

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.3
Very Good158 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the essential amenities provided.

Categories

Cleanliness5.5
Service6.5
Location8.5
Room Quality7.0
Amenities7.5
Value for Money8.0
Food and Beverage8.0
Overall Experience7.5

Select topics to read reviews

M
MiroslavabgBG
Verified booking
extended_group
Standard Room
Stayed in Oct 21, 2025

"Good"

6.0

The listing was misleading. It stated that parking was available, but after booking, the host informed us that there is no parking space for the apartment, only public street parking if you manage to find one. We specifically chose this property because it was listed as having parking, so this was quite disappointing. We had to drive around for about 30 minutes to find a spot. It’s not professional to advertise parking when it’s not actually provided.

Helpful?
D
DorischCH
Verified booking
family_with_children
Standard Room
Stayed in Oct 18, 2025

"Exceptional"

10.0

Zentral gelegen, alles vorhanden, sauber.

Helpful?
B
BenitofrFR
Verified booking
extended_group
Standard Room
Stayed in Oct 15, 2025

"Hôtel la prochaine fois !"

1.0

Literie emplacement

Impossible d'ouvrir la porte et nous n'étions pas les seuls dans ce cas ! Contact très difficile avec le service hotline. Quand les vacanciers sont français on devrait parler français !

Helpful?
N
NicolasfrFR
Verified booking
family_with_children
Standard Room
Stayed in Oct 13, 2025

"Good"

2.0
Helpful?
R
RosachCH
Verified booking
extended_group
Standard Room
Stayed in Oct 13, 2025

"Check-in hat nicht funktioniert. Habe einen Link erhalten der nicht ging. Als ich dies gemeldet habe, wurde mir nicht wi"

6.0

Die Unterkunft ist in der Nähe vom Stadtzentrum. Die Unterkunft war sauber und nett eingerichtet.

Leider war die Küche für 5Personen nicht ausgestattet. Zu wenig Gläser und Tassen. Zusätzlich gab es kein Putzlappen oder Abtrocktuch in der Küche. Wären wir mehr als eine Nacht geblieben, hätten wir nicht einmal den Tisch nach dem Frühstück abwischen können. Sauberkeit trägt auch dazu bei, dass man sich Wohl fühlt. Im Flur stand einen Abfallsack vom Nachbar der durch das ganze Treppenhaus unangenehm riechte.

Helpful?
H
HsugbGB
Verified booking
extended_group
Standard Room
Stayed in Oct 9, 2025

"Clearn, coffee machine, near center"

10.0

Clean and I like the sauna which is bonus to me

Kitchen is a bit small

Helpful?
M
MatheusitIT
Verified booking
extended_group
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0
Helpful?
N
NishadauAU
Verified booking
couple
Standard Room
Stayed in Sep 20, 2025

"Very Good"

7.0
Helpful?
S
ShizhuangusUS
Verified booking
extended_group
Standard Room
Stayed in Sep 19, 2025

"Exceptional"

10.0
Helpful?
M
MevinachCH
Verified booking
extended_group
Standard Room
Stayed in Sep 13, 2025

"Very Good"

7.0

Die Unterkunft war sehr gemütlich eingerichtet und hatte eine gute Lage.

Das Bad hat gestunken und der Geruch ging auch leider nicht weg. Zudem hatte es zu wenig Geschirr.

Helpful?