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7.3 / 10 Guest Rating

BERG & BERG Apartments - Luzern Self-Check-in

3 Steinenstrasse, Luzern, ch

BERG & BERG Apartments - Luzern Self-Check-in - main view

About the Property

Prime Location
Stay at WELCOME APARTMENTS - Luzern, just a stone's throw away from the heart of Luzern.

Modern Amenities
Enjoy free WiFi, a fully-equipped kitchen, and comfortable family rooms with a terrace.

Convenient Facilities
Relax with a flat-screen TV, private bathroom, and make use of the barbecue facilities in warm weather.

Ready to experience the perfect blend of comfort and convenience? Book your stay now at WELCOME APARTMENTS - Luzern!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Hiking
BBQ facilities

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.3
Very Good158 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the essential amenities provided.

Categories

Cleanliness5.5
Service6.5
Location8.5
Room Quality7.0
Amenities7.5
Value for Money8.0
Food and Beverage8.0
Overall Experience7.5

Select topics to read reviews

E
EvadeDE
Verified booking
extended_group
Standard Room
Stayed in Aug 18, 2025

"Wenig erfreulich"

3.0

Lage gut

Küchenausstattung mangelhaft, kein Mittel für Geschirrspülmaschine, kein Spültuch, kein Trockentuch, im Bad das Becken mit Zahnpastatube verstopft, Fernseher nicht bedienbar, WLAN nicht in der ganzen Wohnung etc., etc. OnlineCheckin schwierig, wenn bei Smartphone Roaming ausgeschaltet ist, persönlicher Service erst schlecht erreichbar, dann ungeduldig

Helpful?
D
DhanyainIN
Verified booking
extended_group
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

10.0
Helpful?
A
Ana MariaesES
Verified booking
extended_group
Standard Room
Stayed in Aug 16, 2025

"nice compact apartment with appropriate location"

9.0

It was a really complete apartment with a good amount of kitchenware and a really nice bathroom. We were also provided with some nice complementary items (razor, toothbrush, etc). There was a nice balcony (although it was raining when we were there so we weren’t able to enjoy it). The location was really close to the lion monument, and about 20 minutes away from the old town.

There was 6 of us on the apartment so we had to make use of the sofa bed, leaving us with limited space to move around (not much trouble for a single night stay). There was no lift to get to the apartment but thankfully we were on the first floor.

Helpful?
E
EvelinechCH
Verified booking
extended_group
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

9.0
Helpful?
S
SamuesES
Verified booking
extended_group
Standard Room
Stayed in Aug 9, 2025

"No repetiría"

4.0

La ubicación

El acceso es por una llave móvil que no funcionaba, tuve que llamar por teléfono en 2 ocasiones gastándome 20€ para poder acceder al apartamento. Además tienes muy poca vajilla y productos de limpieza. No tiene microondas.

Helpful?
V
ValstockingieIE
Verified booking
young couple
Standard Room
Stayed in Aug 2, 2025

"Superb"

9.0

location is very convenient, overall beds and presentation, additional back garden area making this place a good accommodation for a small group of younger people or a family of fornwith small kids

apartment access assumes electronic entry but despite being verbose can be very confusing for people without it skills. photos and the overall description is a little bit misleading in regards to the size, so it looks bigger than it is.

Helpful?
R
RuicaCA
Verified booking
family with young children
Standard Room
Stayed in Jul 18, 2025

"Very good"

8.0

Nice clean apartment in very good location. Nice bedding like a hotel.

Check in is a little tricky to get the digital key. There is no check in desk or kiosk at the location. But once you figure it out, it works like a charm.

Helpful?
P
PaulgbGB
Verified booking
family with young children
Standard Room
Stayed in Jul 6, 2025

"It was okay…."

5.0

Location

No emails were replied.

Helpful?
G
GrzegorzieIE
Verified booking
young couple
Standard Room
Stayed in Jul 6, 2025

"Exceptional"

10.0

Great apartment – better than we expected! Really comfy beds, good air-con, and super easy to deal with. Would definitely recommend!

Helpful?
K
KanikaauAU
Verified booking
family with young children
Standard Room
Stayed in Jul 4, 2025

"Disappointing"

4.0
Helpful?