Modern BOHO STYLE SUITE in Lugano City -By EasyLife Swiss

It's quiet, about 25min stroll or 15min bus ride from old town. The flat is small, but sufficient, has cooking gear, fridge, and Nespresso pod machine for coffee (of which pods the local supermarkets do not stock, we got them from Nespresso shop in old town). It has balcony, so during the summer nights are nice to sit outside. To get the keys was easy and straigh forward. Clean. Good wifi.

Everything is new, but built not with care - towel hangers, radiators, showhead holder etc are about to fall off the wall as soon as you touch them. Linens smell extreme after washing powder. The check in process is a bit of a pain and their app buggy.

Location was okay, big Co Op over the road, handy bus stops to go to and from town (otherwise a 30min walk)

The Online check in system that requires passport photos etc etc was in Italian only. This is NOT a 1 bed apartment it is a bed sit, 1 room with a separate bathroom. When I pointed this out the hosts said its not in the UK so that's not fraud. loose fittings in the bathroom, Bathroom radiator not attached to the wall, bathroom door latch does not work. Neither kitchen or bathroom sinks had plugs. The seating was stained. The dishes in the cupboard were soaking wet. The bedding was cheap green sheets and tacky. All of the electrical plug sockets were a special local fitting so we needed to buy new adaptors to use anything (not EU 2 pin like everywhere else, including the rest of Switzerland and Italy!). The electric hob doesnt work at all. Which I only found out after buying food to cook! And then there was the noise at night. Upstairs neighbour on night 1 had the washing machine on all night until 5am, then the tumble dryer on from 6am. Next night quiet until 5am when bath noise started and the tumble dryer from 6am. Same again on night 3! I get people have lives etc but a holiday let should take steps to mitigate. I was in contact with the hosts about all of these issues, on the evening of day 2 they messaged to say if we wanted to leave they would refund us the 2 days but we were too late to get alternative accommodation. Theyt offered no solutions or apologies. When I asked if they would care to respond to my issues they messaged "of Course" and nothing else. They declined my requests for compensation.

Very clean, lots of amenities and very clear instructions about the property. Well managed

Super completo para una estadía de 2 días, instalaciones acordes. Muy cómodo para dos personas.

Me gustó todo.

Ruhige Lage Nähe Busstation. Schön dekoriert, Kaffeemaschine, sauber

Küche etwas dürftig eingerichtet, einige kleine Mängel im Badezimmer: Armaturen hängen schräg, Duschewände etwas Schmuddelig.

Struttura super accogliente, pulita e comoda. Comodità del parcheggio. Cucina, ben accessoriata. Posizione ottima, vicino al supermercato e vicino alla fermata del bus. Ticino ticket incluso. Sicuramente ci ritornerò.

Se devo proprio trovare una pecca, per rendere la struttura da 10 e lode sarebbe stato super trovare in cucina Sale e olio, l’essenziale per cucinare, giusto per non stare a comprare confezioni intere.