Two bedroom apartment with Pilatus view near Lucerne

location and access to train station

checkin process can be made easy

location

do not book/ cancel your booking if you do not want to spoil your holiday. when I asked questions via booking.com messaging, they said their system down and could only do WhatsApp. this is not what Booking.com policy stated. they only provide 3 toilet rolls for 6 people for 5 days stay. when I asked them for more, they just msg : Hello xxxxx, All consumables are prepared by our cleaners for the beginning of the stay only and if these are not enough or used already during the stay you may buy them in the nearest market. Thank you! who would buy 20 rolls pack when I just need 2-3 more rolls? do they expect us to carry our toilet rolls around during our holiday? or are they expecting us to gift them the remaining at the end of our trip? this is the same for trash bag. they asked us to buy our own trash bag!!!! I believed this apartment is managed by a company and not individual. hence they are not motivated to put in their best effort to make their guest feel at home. keys are not easy to retrieve. it’s like playing Escape Room :(( too stressful.

Nothing to be liked . Hopeless stay and worst host ever . Despite telling him the problems in our stay on the very first day , he didn't even had the courtesy to call us or send someone for resolving the issue. Property was dirty full of mud . One can easily see spider web on the windows . Dirty balconies and hopeless linens and pillows.

Hopeless stay and worst host ever . Despite telling him the problems in our stay on the very first day , he didn't even had the courtesy to call us or send someone for resolving the issue. Property was dirty full of mud . One can easily see spider web on the windows . Dirty balconies and hopeless linens and pillows. Dropbox for keys is very far . One has to walk for a while . I won't recommend anyone for this property.

The keys were located a long way away from the accommodation.

The apartment was very very dirty. Stains on the walls and there was not enough consumables for my family. They accepted a booking for 7 people but there was only 1 roll of toilet paper, no washing powder for the laundry and only 1 garbage bag for the rubbish. They also had no linen for the 2 sofa beds and the cheap floating floor is bubbled up in many places. This does have a very nice view but the inside of the apartment is filthy. I tied to clean up but the vacuum cleaner was blocked (and full of a month's worth of lint/rubbish) and the broom was disgusting. Please look at my pictures and don't book this place.

We really loved the view from inside the house itself. You can see the mountain etc. Easy access to bus stop, train station, supermarket and resto. The house is very clean and with complete kitchen and bedroom needs.

ideal setup for family get/stay together

slippery bathtub