Bright Plymouth Hoe Hideaway

COULDNT GET INTO APARTMENT, TRIED SEVERAL TIMES AND YES, 100% THE RIGHT PLACE. NO ANSWER FROM PROPERTY. CALLS DIDNT CONNECT, NO REPONSE ON EMAIL OR B.COM CHAT. HAD TO BOOK A 2ND PLACE FOR THE WEEKEND. NOT VERY HAPPY.

The host cancelled at the last minute so had to book elsewhere to stay.

I couldn't get in the property no one answered the phone about getting in I emailed booking Com you said you would get back to me in 24 hours and never did so I had to book another apartment so I paid 157 pound to not get in so I want my money back or I am taking you to court cost 380£ to get some where else to stop so please contact me and give my money back and also the 380 I paid for some where else otherwise I would have to sleep outside in the rain

Weren't able to get into property to actually stay, so nothing, I guess.

Tried to contact the owner multiple times between booking and our stay dates, through here, WhatsApp, and email, never heard anything back. The day of our stay came and we had no details to check in/get into the property. Tried to call owner, nothing. Ended up on the phone to booking.com customer services who were actually very helpful, ended up getting cancelled via booking.com and a refund issued. We were meant to be going for my partners birthday, luckily it was only an hour down the road so didn't take long to get back home after our weekend was cancelled.

Absolutely nothing

It's a scam no one answers messages or phone property doesn't exist as a place to stay don't book

Nothing

Could not contact owners, arrived to find i could not get in, again could not contact owners, had to go back through booking .com to find alternative accommodation at 8pm in the evening. No reason given and still no answers back from mails or texts.

Unable to access property as no contact from host as number gave message no calls currently being connected to this number. Booking.com also have slow response regarding refund as had to find somewhere else to stay.

The owner failed to provide the entry codes, so I couldn't get into the property. I had to book alternative accommodation

No chance to find out as double booked others arrived first and property wouldn't answer email or phone. What a rip off take your money but no room!!!!!!

double booked others arrived first and property wouldn't answer email or phone. What a rip off take your money but no room!!!!!!

Stonden voor het appartement maar konden niet naar binnen, we hebben gebeld gemaild geappt. De eigenaar heeft totaal niet gereageerd, om wat voor reden dan ook. Hebben contact moeten zoeken met booking.com, die hebben ons verder geholpen,

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