Host & Stay - The Birds Nest

Good parking, nice and clean room all the facilities you needed and close to town

Signed could do to be a bit bigger got a little bit confusing. On arrival a lot of the properties next door to one another, have similar names and numbers. Just a little bit hard to see

A light modern apartment in a good location. Has parking, though quite a tight space.

The cleanliness wasn't best and on arrival in mid October needing heating, found the heating thermostat batteries flat. Host & Stay did however organise a re-clean and fresh batteries sorted the heating, so once this was in place we had a pleasant stay.

great location. shower was good despite being a tiny shower room.

not obvious which was our parking space and when finally discovered it was a tiny space which you shoehorn yourself into. we phoned Host & stay and they were unhelpful. the insurance payment ON TOP of the booking!! NEVER EVER had this with any booking! took 2 weeks to get my £250 back. upon arrival, saw dirty marks on the carpet, scuffs on the wall so felt I had to cover myself and video the place, evidencing it was not caused by us. really takes the edge off a trip but this is how this booking made us feel! 2 children in the property below clearly playing football 1st thing in the morning and waking us up! cups were disgusting and heavily stained! frying pan looked like it had been put back in the draw after use likewise some of the cutlery. no blackout blinds and really bright. this could have been a great little stay without all of the above, the insurance being the biggest issue leading to the fact we will never return to this place. I never like to leave a bad review and if the above issues were fixed, I would actually recommend, so I hope the feedback is taken is received to not have future guest feeling like we did on what should have been a much needed, quick, relaxing getaway.

Clean and well maintained. Very comfortable

There was no loo roll at all when we arrived and there were a few things that we could have done with in the kitchen as well eg cooking oil, cheese grater etc.

Close to the town, had a parking space, had everything we needed in the flat.

Bed was really uncomfortable, room was dusty, windows didn’t block any sound and two had no coverings so it was really bright from early in the morning. It looked nice from a distance. Whitby has boy racers that travel a circuit until approx 1am, blowing out their exhausts so we got little sleep.

The location was good, with a great view. The bed was comfy. Access to smart TV with Netflix etc.

Not as advertised: there was no dishwasher as I had expected as I deliberately choose this property because of that. There is nowhere to hang our out door coats or wet clothes as the radiator hanger is quite small. This also means there is no where to hang your towel after a shower. ( which was lovely and fluffy!) The on site parking is great, but the space is very small.

We have used this property before and it’s great ,quiet, comfortable, very convenient position to get into Whitby .

There were some snagging issues, marks to paint work, damage to the skirting board which weren’t there on our last visit . Some of the kitchen wear was stained ,would have helped to have a pan scrubber as black coffee dose stain the white mugs .