Host & Stay - The Birds Nest

Very clean and modern, good location, quiet. good communication

Only 2 cups provided one of which was cracked, minimal kitchen accessories. Rusty toilet roll holder and a drainy smell from the bathroom if the door/window was left shut.

Don’t say NO DOGS ,when giving information about the apartment,when DOGS are allowed, I have serious breathing issues, terrible smell of sewage all week, should be more transparent about details, very poor,

location good

very bad, smell from the shower room we kept the door closed and the roof light open. drains need cleaning,

The property was clearly once a great but small apartment, located a 5/10min walk from the centre of Whitby, parking is included but there is a height restriction my discovery and roof tent only just got in.

The advert is simply not accurate and this isn’t really acceptable, it’s not clear there is an additional £20 insurance, there isn’t a coffee machine, hairdryer, drying rail or any toiletries not even soap to wash your hands.

Good location and comfortable.

Difficult to find the property. The address we were given on the booking confirmation/directions was number 8 but the property was actually number 6. The sign for the property was very hidden. The 2 apartment doors were not numbered so we had to try both doors. Poor kitchen utensils, everything to thrown into a draw and not organised. Cups and plates were dirty. Only saucepans, no frying pan which is quite a common item needed for breakfast. No washing up liquid provided, which would explain why the things in the cupboard were dirty.

The property was lovely- light and airy. Perfect location and within a short walking distance of all amenities. Access to the property was easy with really clear instructions.

The parking situation was terrible! The bay is more like half a bay and would only accommodate the smallest of cars. I had to move three giant industrial wheeley bins, just to be able to get out! As well as this, I was sent three separate addresses for the property. This was confusing.

Location is excellent

Smell of sewerage on arrival in the flat, used a drain cleaner in toilet, shower and basin that seemed to solve the problem. Comfier couch would be good.

The closeness to the town and the view and the comfy bed

The smell of the drains , the very dirty carpet ,the very dusty surfaces , the crumbs from a previous guest on the sofa and the dog hair everywhere

location was good

7 days of smelling sewage in property had to open all windows