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6.7 / 10 Guest Rating

Flex Lets - Elms West Apartments

9 Elms West, Sunderland, gb

Flex Lets - Elms West Apartments - main view

About the Property

Luxurious Apartments with Modern Amenities
Experience comfort and convenience at Flex Lets - Elms West Apartments in Sunderland. Each apartment is equipped with a flat-screen TV, a fully functional kitchen with an oven and microwave, and a private bathroom with a hair dryer. Enjoy the complimentary WiFi and relax in the cozy ambiance with provided bed linen and towels.

Convenient Location
Situated just 1.9 km from the famous Stadium of Light, our apartments offer easy access to local attractions and entertainment. Additionally, being only 26 km away from Newcastle International Airport, traveling to and from the property is a breeze.

Home Away from Home
With a toaster, refrigerator, and kettle in every unit, we ensure your stay is as comfortable as possible. Whether you're here for business or leisure, Flex Lets - Elms West Apartments is the perfect choice for your next visit to Sunderland.

Book now and secure your stay at Flex Lets - Elms West Apartments for a memorable experience.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Fire extinguishers
Invoice provided
Smoke alarms

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that this property cannot accommodate hen and stag, or similar parties. Group bookings are restricted to 2 apartments. Full information on how to access the apartments will be sent by email approximately 48 hours before your stay. Please check your email prior to arrival and bring a copy with you to gain entry. Please note that at least one member of the group of guests must be 21 years or older.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.7
Good137 verified reviews
AI Summary

Guests highly rate the clean and frequently praise the new carpet.

Categories

Cleanliness7.6
Service6.6
Location6.6
Room Quality5.5
Amenities6.6
Value for Money6.5
Food and Beverage7.6
Overall Experience6.6

Select topics to read reviews

C
CyrusgbGB
Verified booking
extended_group
Standard Room
Stayed in Aug 30, 2025

"A pleasant over all stay. We enjoyed that we can cook."

7.0

Clean, new carpet.

Toilet flush broke.

Helpful?
E
EmunenengNG
Verified booking
family_with_children
Standard Room
Stayed in Aug 27, 2025

"Great accommodation"

9.0

Clean and tidy

Nothing really

Helpful?
G
Verified GuestgbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"Really good, fulfilled the brief"

8.0

Location was fantastic, quiet but close to the city (20 minute walk)

Helpful?
G
Verified GuestgbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 24, 2025

"I would stay again as it’s close to family when I come up to visit"

8.0

Very clean and close to town

Shower was not hot

Helpful?
R
RobgbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 23, 2025

"Good value"

7.0

Good value and comfortable

Not enough towels and bedding even though they were aware we were a family of four, mattress on sofa bed very stained, light switch in bathroom very short

Helpful?
J
judithgbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 21, 2025

"Dissapointed"

2.0

VERY basic. Only nets up at windows,no proper curtains ( in summer with kids ) House next door looked derelict,rubbish in front garden Very off putting. Didn't feel safe in the area. Only stayed one night out of the two booked. Rels didn't stay in theirs at all after what we reported. No refund from Flexlets for unused nights/ other apartment.

Helpful?
O
OlubunmigbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 11, 2025

"Excellent"

8.0
Helpful?
M
MehboobgbGB
Verified booking
family with young children
Standard Room
Stayed in May 12, 2025

"Nice place but not sure if it's being managed well"

4.0

The place was nice, clean and comfortable, but didn't have basic amenities like handwash and washing up liquid

There was work going on outside the property on the windows, which meant we had someone facing the apartment during the work. This meant we had to have the curtains closed during the day. Really invades on privacy, as such I think we should have been warned about this.

Helpful?
A
AlisongbGB
Verified booking
family with young children
Standard Room
Stayed in Feb 24, 2025

"Exceptional"

10.0

Clean. Excellent facilities. Close to amenities. Good parking.

Helpful?
J
JamesgbGB
Verified booking
review category business travellers
Standard Room
Stayed in Dec 6, 2024

"Perfect stay for a working team."

10.0

Clean tidy; and lovely and warm.

Nothing to report. Not one bad thing.

Helpful?