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6.7 / 10 Guest Rating

Flex Lets - Elms West Apartments

9 Elms West, Sunderland, gb

Flex Lets - Elms West Apartments - main view

About the Property

Luxurious Apartments with Modern Amenities
Experience comfort and convenience at Flex Lets - Elms West Apartments in Sunderland. Each apartment is equipped with a flat-screen TV, a fully functional kitchen with an oven and microwave, and a private bathroom with a hair dryer. Enjoy the complimentary WiFi and relax in the cozy ambiance with provided bed linen and towels.

Convenient Location
Situated just 1.9 km from the famous Stadium of Light, our apartments offer easy access to local attractions and entertainment. Additionally, being only 26 km away from Newcastle International Airport, traveling to and from the property is a breeze.

Home Away from Home
With a toaster, refrigerator, and kettle in every unit, we ensure your stay is as comfortable as possible. Whether you're here for business or leisure, Flex Lets - Elms West Apartments is the perfect choice for your next visit to Sunderland.

Book now and secure your stay at Flex Lets - Elms West Apartments for a memorable experience.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Fire extinguishers
Invoice provided
Smoke alarms

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that this property cannot accommodate hen and stag, or similar parties. Group bookings are restricted to 2 apartments. Full information on how to access the apartments will be sent by email approximately 48 hours before your stay. Please check your email prior to arrival and bring a copy with you to gain entry. Please note that at least one member of the group of guests must be 21 years or older.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.7
Good137 verified reviews
AI Summary

Guests highly rate the clean and frequently praise the new carpet.

Categories

Cleanliness7.6
Service6.6
Location6.6
Room Quality5.5
Amenities6.6
Value for Money6.5
Food and Beverage7.6
Overall Experience6.6

Select topics to read reviews

A
AlinaieIE
Verified booking
family with young children
Standard Room
Stayed in Aug 21, 2023

"Good"

7.0

I didn't like the fact that you had nothing. Other locations await you with juice, water, coffee, milk and croissants. And 99% of locations never lack coffee.

Helpful?
A
AmbergbGB
Verified booking
group
Standard Room
Stayed in Aug 15, 2023

"Passable"

5.0

Location

It was filthy, everything was falling apart. The sofa bed was like concrete.

Helpful?
D
DeangbGB
Verified booking
family with young children
Standard Room
Stayed in Aug 14, 2023

"Bed"

8.0

The matress was 2 springy .uncomfortable. my misses is pregnent .we both didn't have a decent .both contemplated going 9n the sofa 2 sleep .was like sleeping on a bed of springs

Helpful?
D
DavidgbGB
Verified booking
young couple
Standard Room
Stayed in Aug 13, 2023

"Poor"

3.0

The building was very run down as was the area,the toilet didn't flush and the general condition of the apartment was very poor.

Helpful?
L
Lime88roRO
Verified booking
family with young children
Standard Room
Stayed in Aug 11, 2023

"Exceptional"

10.0

everything was perfect.

Helpful?
S
SyedagbGB
Verified booking
family with young children
Standard Room
Stayed in Aug 8, 2023

"Overall it was not a nice experience due to the cleanliness. Will not be booking again."

3.0

The flat was spacious

Smelt of smoke everywhere Floor smelt and looked dirty Curtains were stained Toilet was not clean when we first went in Iron did not work had to get an iron from relatives

Helpful?
C
CallumgbGB
Verified booking
young couple
Standard Room
Stayed in Aug 6, 2023

"Did not stay, had phone around hotels to find a room which cost a lot of money."

1.0

Nothing

The state of the entrance, the lock on the front door was loose and had trouble getting in, the smell was really bad, stained carpets, broken tiles all over bathroom, dirty and broken shower screen, walls dirty and chipped, blinds all broken, all dirty units in kitchen, mould in microwave.

Helpful?
C
CarolinegbGB
Verified booking
family with young children
Standard Room
Stayed in Jul 31, 2023

"Underwhelming and disappointing."

3.0

The size.

The building was run down and we didn’t feel safe with the people hanging around outside. The building felt damp. Our bedding was damp and the washing and towels didn’t dry due to this. There was lots of noise from the flat above. We left a day early.

Helpful?
T
TatagbGB
Verified booking
young couple
Standard Room
Stayed in Jul 31, 2023

"My stay was perfect and I will be back SOON."

10.0

The apartment was comfortable, spacious and in a quiet area with free parking right in front of the property. The property was very clean, the kitchen spacious and the bathroom as expected.

The beds were very uncomfortable. The beds needs changing asap

Helpful?
M
MarygbGB
Verified booking
family with young children
Standard Room
Stayed in Jul 30, 2023

"It did the job"

6.0

The property was spacious and overall quite comfy. It was clean inside, although windows and frames were filthy

There was a lack of cooking utensils. We ended up buying saucepans and other cooking utensils. No proper shower, the shower attachment to the bath was either hand held, or it sent water horizontally The apartment was obviously well used, perhaps the carpets could do with a clean . The main problem was that I didn't feel entirely safe, particularly when 5 policemen and women arrived at the next door house, apparently looking for someone.

Helpful?