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6.7 / 10 Guest Rating

Flex Lets - Elms West Apartments

9 Elms West, Sunderland, gb

Flex Lets - Elms West Apartments - main view

About the Property

Luxurious Apartments with Modern Amenities
Experience comfort and convenience at Flex Lets - Elms West Apartments in Sunderland. Each apartment is equipped with a flat-screen TV, a fully functional kitchen with an oven and microwave, and a private bathroom with a hair dryer. Enjoy the complimentary WiFi and relax in the cozy ambiance with provided bed linen and towels.

Convenient Location
Situated just 1.9 km from the famous Stadium of Light, our apartments offer easy access to local attractions and entertainment. Additionally, being only 26 km away from Newcastle International Airport, traveling to and from the property is a breeze.

Home Away from Home
With a toaster, refrigerator, and kettle in every unit, we ensure your stay is as comfortable as possible. Whether you're here for business or leisure, Flex Lets - Elms West Apartments is the perfect choice for your next visit to Sunderland.

Book now and secure your stay at Flex Lets - Elms West Apartments for a memorable experience.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Family rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Fire extinguishers
Invoice provided
Smoke alarms

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that this property cannot accommodate hen and stag, or similar parties. Group bookings are restricted to 2 apartments. Full information on how to access the apartments will be sent by email approximately 48 hours before your stay. Please check your email prior to arrival and bring a copy with you to gain entry. Please note that at least one member of the group of guests must be 21 years or older.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

6.7
Good137 verified reviews
AI Summary

Guests highly rate the clean and frequently praise the new carpet.

Categories

Cleanliness7.6
Service6.6
Location6.6
Room Quality5.5
Amenities6.6
Value for Money6.5
Food and Beverage7.6
Overall Experience6.6

Select topics to read reviews

N
NicolagbGB
Verified booking
family with young children
Standard Room
Stayed in Jun 8, 2023

"I would highly recommend these apartments and would book again"

8.0

the apartment was so spacious and clean and perfect for our family weekend away, it had everything we needed

if we were going to be picky the sofa bed in the room wasn’t the best for our son, but it fulfilled its job

Helpful?
N
NiamhieIE
Verified booking
family with young children
Standard Room
Stayed in May 25, 2023

"Fine"

8.0

Location was ideal for the Beyonce tour, was hard to figure out the lockbox, clean and safe place to stay. A little cold and a tad bit expensive but I’m putting that down to the demand during the time.

Cold

Helpful?
J
JordangbGB
Verified booking
group
Standard Room
Stayed in May 24, 2023

"run down dirty smelling building"

3.0

Not much

Dirty

Helpful?
A
ArifgbGB
Verified booking
family with young children
Standard Room
Stayed in May 1, 2023

"Very good"

8.0

Very good value for money, close to everything and decent parking available outside.

The windows are very hard to open and keep open as it's old and could do with an 21st century double glazing upgrade.

Helpful?
J
JosegbGB
Verified booking
family with young children
Standard Room
Stayed in Apr 29, 2023

"Disappointing"

4.0

No hot water, called explain the situation and they said day before was working. Not true, a mistake, I understand about that, been long time without use, bat small rubbish bits and the leader heater full dust. Sms starting coming and telling what to do, move tha refill tap, to stukc, because was in low pressure, well should not happen that for any circumstances.

Fix the hot water

Helpful?
L
LauragbGB
Verified booking
family with young children
Standard Room
Stayed in Apr 26, 2023

"The accommodation suited the needs (2nights) for what we used it for."

7.0

Stayed in ground floor appartement (1), I liked the overall size of the accommodation, big lounge (4x5m?) and big bedroom (4x5m?) with really high ceilings (about 3.6m?) , street parking (for residents) was just outside the front door which made bringing the bags in/out very easy (There was space to park when I stayed) The kitchen was sufficient for cooking 2x and the bathroom was sufficient aswell. The beds where ok but nothing special. The heating of the accommodation and shower hot water worked well. We also liked the massive seating area.

The kitchen was poorly equipped: 2 Mugs , 4 glasses, 4 bowls and 6 dinner plates and 6 desert plates , 2forks, 3 dinner knives , 4 dinner spoons and 2 tea spoons , a couple of more forks, knives, mugs would have made a difference in experience, there where only 2 of us so that was manageable, but it wouldn’t be enough for 3. There was only 1 toilet roll so for longer stays bring your own, and also bring your own coffee and Thea and sugar. The fridge was very small/basic. The place didn’t feel very secure as the (large and old) front door was only locked by a catch lock and the door into the accommodation was a simple euro lever lock . The accommodation would have benefitted from a shoe/coat rack in the internal hall area and a working kitchen clock. Furthermore, the curtains in the lounge area where not been able to be opened fully (not the sides). The sounds from upstairs (Walking/tv/Talking etc where quite noisy but for us this wasn’t an issue . There are also not many sockets Available in the accommodation, something to keep in mind if you would like to charge multiple devices

Helpful?
G
GurpreetgbGB
Verified booking
family with young children
Standard Room
Stayed in Apr 9, 2023

"It was ok, but not clean, needs an update"

5.0

Was in a nice location near the centre and a corner shop

The bath had dead flies and dust in it. I complained 3 times and was told someone would contact to clean it. By 8.30pm I called to tell them not to come any more as had 2 children to put to bed. Had to go and buy cleaning products and clean myself. Floors had not been hoovered Miss matched cutlery and crockery and glasses The windows were not double glazed so you could hear noise outside and the bed next to the window was very drafty.

Helpful?
A
AdamgbGB
Verified booking
review category business travellers
Standard Room
Stayed in Apr 4, 2023

"Exceptional"

10.0
Helpful?
S
SophiebeBE
Verified booking
group
Standard Room
Stayed in Mar 10, 2023

"Very good"

8.0

Very nice situation... quiet and green...

Helpful?
S
ShahgbGB
Verified booking
young couple
Standard Room
Stayed in Feb 20, 2023

"Good"

7.0
Helpful?