Alma Apartments In A Perfect Location

I don’t know how this property is rated so highly but I would never stay here again. The bed slats broke just by my sitting on them and within 30 minutes of me arriving at the property and although this was acknowledged on the same day, and the property manager reached out to confirm they’d requested the maintenance team to look at it the next day, no one actually came to look at the bed for the duration of my stay (Sunday-Friday) so I was sleeping on a broken bed for my whole stay worried that it would break further. The room smelt of damp and very musty. Room wasn’t cleaned very well - very dusty No lighting at the entrance to the building. This is dangerous due to the very steep stairs leading down to the property, a very steep step into the building itself including a jutting step that is a serious trip hazard and there is no light making it difficult to see the keypad to enter, especially when it’s dark. Water pressure in the shower was bad, even though water pressure in bathroom and kitchen taps were absolutely fine and the water was very hot. The room was so cold. Even having followed the instructions provided it didn’t appear that any heat was being produced. A small space heater was in the room but even with that on the room wouldn’t heat above 19.5 degrees The toilet didn’t flush properly or rather didn’t stop flushing properly. So each time you had to wait a couple of seconds to press the flush again otherwise the cistern kept on emptying. The TV (or remote didn’t work properly). It would turn on but then would come up with an error and when I tried to use the arrow keys on the remote it wouldn’t work. Could just be a change of batteries needed but don’t understand in that case why the TV would turn on in the first place.

Location and appliances offered by facilities were of very good standard. Bed was comfortable and bed linen and towels were clean and fresh. Not too noisy considering its central location, and very well served of amenities and transport links.

Communication with landlords was difficult and at times dismissive. I reported an electrical fault that was investigated and reported as resolved despite the light bulbs still flickering, and one of the lights being completely off. I also reported an issue with the shower hose, which had extreme leaking of water from its connection with the built-in unit making water pressure quite weak, and the response from the report was that it was not affecting the water pressure and they would try and fix it after my leaving date. Also, living room had no sofa or firm desk for laptop work and Wi-Fi was quite unstable.

Very good location, well equipped kitchen, cozy space

Mattress: you could feel the springs Chairs: there was only one in the room, and not two as in the pictures. This makes the studio impractical for a couple.

Great location, lovely set up in the room. Good to have tea, coffee, milk etc. Very good communication from hosts.

Some of the lightbulbs had gone, which wasn't a major issue, but could have been checked between guests.

Room 3 was spacious

Communal areas were unclean. That needs to be sorted out. Shower needs instructions to use as does the thermostat for heating. 10am check out way too early

The property was in a good location and the instructions were very thorough and clear. The decor was nice and very modern throughout and the bed was comfy.

Unfortunately, our enjoyment of the apartment was overridden by the overwhelming smell of damp upon entering every day. The rug in the living room had huge damp stains on it which stank and soaked my socks so I walked around in shoes after this. The wooden floor was wet under the rug too. I’m one for salvaging and not wasting but it needs taking to the skip. We left the windows open to air the flat out but it wasn’t the warmest of weekends for this. There were food stains on the front of the kitchen cupboards and hair and urine on the toilet. I’d expect a higher level of cleanliness for this price. There was also no sofa, just two chairs which was unusual.

The location is close to the supermarket and restaurants.

Poor ventilation in the bathroom and dining room. The internet connection is poor and/or disconnected during my stay. The Zoom meeting was interrupted. The property management should ensure there's a stable internet connection for the guests. The mattress is too soft.

Location is excellent. Check in was easy.

The flat is not well-aired and has a persistent damp smell, predominantly from the bathroom. Some of the soft furnishings such as the rugs should be replaced as they are badly marked. All fixable.

Very spacious apartment with beautiful original features and all amenities needed for a long weekend.

The living room/kitchen was quite spacious but didn't have a sofa.