Host & Stay - The Gallery Apartments

Attention to detail

Advanced instruction aboiot how to access the key safe, and opening the securiry lock on the front door. It took ages. But security IS important

The beds were comfy , the kitchen was adequate.

3 flights of steep stairs! Hot water took forever to come through. Shower head bracket was broken which made bathing difficult. My grandchildren complained that the flat had a strange smell. Bore no resemblance to the photos on line !!!

A compact appartment highly suitable for a couple. Facilities good, but fridge lacked a freezer area. Initial approach via the back street doesn't look great however location great for the south bay. All in all an enjoyable stay and would stay again.

Bed and pillows were a bit soft for our taste.

-first of all when you walk into the accommodation it stinks of musty oldness, when you get into the apartment the smell is horrific old musty like something has died in there. The smell was so bad we had to go get candle burners to mask the smell. And keep on at all times we were there, that's the only way you could put up with it. It does not go away. You can only open the bedroom windows slightly in the bedroom next to kitchen. The lounge window does not open so can't let any air in and the bathroom window which has bird poo alover when you open the bathroom window it smells so bad of bird poo which is dangerous to inhail and you look onto a courtyard dwelling which is totally covered in pigeon/seagull poo wanted to vomit when opened the window which also had poo allover the outside of it had to close window and keep close as dangerous to inhail. Top floor bedroom window has bird poo on it and then when open birds could poo inside property. No ventilation in property apart from window mentioned that was safe to open in bedroom. -secondly, property was dirty floors dirty rugs filthy stained, sideboards, shelfs not been wiped over the dust was terrible, cooker top filthy, toilet brush left on floor not in brush holder, windows not been cleaned , nothing wiped over properly. The pictures of the property do not show the actual property in its actual rundown old poor state. The only thing that was clean was the bedding. I spent 2 hrs cleaning before I could even try to come to terms with staying in this top floor flat which it actually is. Everything is old rundown and needs updating. -thirdly heating did not work no matter how many times we tried, contacted property, and they just quoted exactly what was in manual. Contacted them again didn't get back to us until second night at 10.50 pm when we were in bed asking if the heating was working. We froze for 2 nights in property with no heating. Nobody coming to sort issue.

Excellent location. Clean room. Massive comfy bed.

Kitchen not particularly well equipped.

Location good for town etc but up a scruffy alley

More towels