The Fairways

Great location and excellent facilities

All good

Location was good above the town and a downhill walk to the port. 3 double bedrooms and 2 bathrooms. Tv worked so that was good as some places you stay have bad reception.

Beds - mattresses all gone (dipped in the middle, old and wornout) and one bed base broken completely so chipboard on a massive angle meaning no-one could use that side/single part of the joined 2 singles to make a double. Reported this to the Mt Stuart who manage the keys and have a maintenance guy. He came and tried but the problem needed to be sorted by the owners. He says he contacted them by email but has had no response as it was a weekend. Showerheads - We also reported the showerheads were unadjustable so sprayed water all over the floor and we needed more towels to mop up the floor. He dropped off a bag of towels as said the owners would need to change the shower head as he also couldn't adjust them. Also what looked like a new sink tap upstairs bathroom was very wobbly and had to be held to turn on and off. Tiles - There ŵere broken tiles on the kitchen floor. Curtains - Missing curtains in lounge and on stairs. Those on the mainstairwell were a problem as open to the whole street to see when you went to bed. Dining chairs - were also old and dipped in the middle so you sat into the square frames. We had to move cushions from bed onto the chairs to use them. TV - Annoying but bearable- someone in their wisdom had moved the TV off the tv stand that was still there into the lounge wall but it was so high it was difficult to watch as strained the neck. Probably because it was over the radiator. Overlooking - The view out the dining and kitchen windows was of the estate gas tanks so not nice but I guess they need to go somewhere. Response lacking - Contacted owners via bookings messaging but no response to date. Contacted bookings complaints who gave 48 hours for a resolution. It's now much longer and the owners have not responded to them. Not a good sign. Avoid. Not one to complain but this one deserves highlighting for potential future guests!

Location was great

Not very clean, lots of repairs needing done. Quite neglected looking. No hand rails at bath, and no non-slip bath mat…….

Location was perfect and the views were stunning!

Beds - in particular the bed in the main room. The Queen size beds are essentially 2 x adjoining single mattresses. One of the mattresses was very poor, with the mattress springs damaged and sunken, leading to really uncomfortable sleep. When raising this at check-out, Reception were quite dismissive and noted that they “only managed the property” Also - when collecting the keys (staff lovely btw), we were told about a £20 cash deposit which was not advertised or communicated.

Fabulous location

There could have been a little bit more utensils in the kitchen

Staff were excellent, came out straight away when we couldn’t get tv box on. Location was exceptional and the views were incredible

House tended to be cold, windows allowed all the wind to come through. Grip on carpet rod had screws elevated which could catch your feet. Needed a little TLC

The Fairways was perfect for our contractors stay. The house was lovely and comfortable and felt like home from home. Would highly recommend to anyone considering staying here. Host was lovely friendly