Grosvenor house

Clean

Stairs

The entrance hallway was lovely and well lit with energy saving lights. The room was cosy and comfortable, exactly what we needed.

Great location, good communication with the host. Initial issue dealt with promptly. Was met promptly to be let in to the property.

Reported several issues, including no hot water from the bathroom sink, which was not replied to. I would say this is a fairly basic requirement, especially when you are paying nearly £100 a night. Would have been better if a small carton of milk had been provided and some tea/coffee sachets. Towel was frayed and looked awful. Shouldn't have been put out for a guest.

My family and I enjoyed our stay here - there was free parking on a street right next to the accommodation, we were met and given our keys on arrival, the property was a lovely apartment with a good sized living area, bathroom and bedroom. Helpful touches included a washing machine with washing powder supplied, equipment to cook and clean and ther host was really helpful and easy to contact when needed.

The property was located about a 30+ minute walk from the touristy area, and the route was along a fairly busy road. A helpful added touch would be a clothes horse in the house to help dry clothing. But overall we really enjoyed our time here.

Plenty of space, good location and parking.

Cooker (hob), and television not working and WiFi intermittent/ not connecting. Also - the 2nd bedroom is above a room where you can hear everything being said by noisy neighbours, we used earplugs to get to sleep.

Location

Not enough hot water for 4 people & electricity went off in the middle of the night, resulting in no more heating system.