Babici 3

Viel Platz in der Wohnung, gute Lage, und billig. Für unsere 2 Nächte ausreichend. Besitzer war sehr nett und hat uns spät noch empfangen sehr nett

Es war leider nicht überall Sauber (Schmutz, Staub usw.).

Sve pohvz

Owner were very nice and the apartment was clean and comfortable

I was only missing some coffee or tea otherwise it was perfect

Bardzo miły właściciel. Mieszkanie czyste i zadbane.

Duży balkon , wygodny materac.

Primerno razmerje med ceno in ponudbo. Mirna lokacije, pa vendar blizu centra, ni potreben prevoz do mesta.

Stanovanje je v najvišjem nadstrju, brez dvigala. Bolj primerno za kadilce, ker je bil vonj po tobaku očiten.

On friday the 27th at 4AM, a serious water leak in the ceiling started to develop directly above the bed, making the accommodation unsafe and unusable. I immediately contacted the host, who answered an hour later and offered a lift to another accomodation which was much further from the city center, uphill, and difficult to reach by foot without a car. All this resulted in a big inconvenience and discomfort for the rest of my stay in Banja Luka. After the incident, the host never followed up, offered any refund or compensation, which I found very rude. I also contacted booking.com customer service that night, explaining the situation and asking for a solution, but I didn't receive any response. This was a very stressful experience, and I am formally requesting compensation from booking.com for the inconvinience and unsafe conditions I had to go through. I am attaching photos as proof of the leak and its impact.

Удобное местоположение,через дорогу пекара, магазин. 15 минут до центра города.