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9.2 / 10 Guest Rating

Hellenhost - Gran Vía

14 Calle de Silva, Madrid, es

Hellenhost - Gran Vía - main view

About the Property

Sustainable Luxury in the Heart of Madrid

Soundproof Rooms for Ultimate Relaxation
Experience tranquility in our soundproof rooms, ensuring a peaceful stay amidst the vibrant city center. Enjoy complimentary WiFi and the convenience of private parking during your visit.

Fully Equipped Apartments for a Home Away from Home
Our units feature air conditioning, a fully equipped kitchen, and a cozy seating area. Relax with a movie on the flat-screen TV or unwind in the walk-in shower with complimentary toiletries provided. Families will appreciate the spacious family rooms and thoughtful amenities.

Family-Friendly Amenities and Nearby Attractions
For families traveling with children, we offer outdoor play equipment and proximity to dining options. Explore nearby attractions such as Gran Via, Plaza de España Metro Station, and more, all within reach from Hellenhost - Gran Vía.

Book your stay now and indulge in the perfect blend of comfort and convenience at Hellenhost - Gran Vía.

Facilities & Amenities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that there is a EUR 35 charge for late check-in starting from 21:00. Please note that the damage deposit applies to the Apartment, Deluxe Apartment, Penthouse Apartment and the Loft. Luggage storage available onsite. Extra fee apply starting from 40 EUR, depending on number of pieces of luggage and durationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.2
Exceptional131 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly service.

Categories

Cleanliness8.9
Service9.7
Location10.0
Room Quality9.2
Amenities8.7
Value for Money8.9
Food and Beverage8.6
Overall Experience9.7

Select topics to read reviews

J
JamesusUS
Verified booking
group
Standard Room
Stayed in May 30, 2024

"Very good"

8.0

Great location, affordable

Confusion at check-in, not enough toilet paper for stay

Helpful?
S
SumainIN
Verified booking
family with young children
Standard Room
Stayed in May 25, 2024

"Pleasant"

8.0

Location, cleanliness

Our apartment on top floor had low wooden ceilings which we bumped our heads on many times ..

Helpful?
J
JoenlNL
Verified booking
group
Standard Room
Stayed in May 22, 2024

"Superb"

9.0
Helpful?
K
KatherinephPH
Verified booking
family with young children
Standard Room
Stayed in Apr 26, 2024

"Exceptional"

10.0
Helpful?
K
KarlamxMX
Verified booking
young couple
Standard Room
Stayed in Apr 26, 2024

"Exceptional"

10.0

Hellen is a great host, location too.

Helpful?
K
KajenthiranmyMY
Verified booking
with friends
Standard Room
Stayed in Apr 21, 2024

"Exceptional"

10.0
Helpful?
B
BryanusUS
Verified booking
family with young children
Standard Room
Stayed in Apr 16, 2024

"Exceptional"

10.0
Helpful?
M
MatthiasmtMT
Verified booking
with friends
Standard Room
Stayed in Mar 4, 2024

"Great apartment"

9.0

The location was excellent, very cosy apartment, all the kitchen facilities were good, everything was great

The water heater was not enough for all of us

Helpful?
X
XiaojunusUS
Verified booking
family with young children
Standard Room
Stayed in Feb 28, 2024

"I would not come back to this place to stay."

4.0

The locations was good as it was close to the trains.

The property said it could accommodate 12 people but there were only 5 beds. The hallway was also too narrow so people to pass. There was not enough heat so it was really cold in some rooms. There wasn’t enough hot water either so half of us had to shower in cold water.

Helpful?
S
SanjayusUS
Verified booking
review category business travellers
Standard Room
Stayed in Jan 30, 2024

"Great locations, but not such a great view"

8.0

Great location at the center of the city. Host met us and showed us how to use all different keys. Locations is close to all central attractions

Access to property is via multiple doors. Seems almost that a loft access has been modified into a residence. not much os a view from the property. feels like one is in a box

Helpful?
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