Janelas Verdes - Peaceful Views

Udemærket altan

Opgangen var ubehagelig og under total renovation og uden belysning (og ingen vinduer) og med stejle trin op til 3 sal uden platform foran lejeligheden sp man skal stå på et smalt trappetrin og forsøge at låse døren op. Lejligheden var nedslidt.

Le services et comment il ce sont charger de moi pour rentrer quand le code n’a pas marcher

NOTHING! THE APARTMENT/BUILDING IS NOT SUITABLE FOR LETTING IN THE PRESENT STATE IT IS CURRENTLY IN. HEALTH, SAFETY AND FIRE ISSUES/ESCAPE ARE A CONCERN.

The apartment was inaccessible because the code to the apartment didnt work, on the 5th of May, at 3pm. Phoned their agent, no use. Tried again at 6pm. Went back the next day on the 6th May, again still didnt work. Video evidence to prove this, although I cant upload the videos below.... The Concierge service who I telephoned had no idea what they were doing. They thought the apartment was on the second floor. The building is in a derelict/about to be refurbished condition. The apartment was at the top of three flights of stairs, with NO ELECTRIC LIGHT, UNFINISHED FEATURES, DETRITUS AND BUILDERS RUBBLE IN BAGS IN THE COMMON PARTS. I walked up in the dark in the afternoon, was covered in dust by the time I reached the third floor where the apartment was meant to be. The building was completely unsafe to stay in, so I had to check into another local hotel. Which I will be claiming the difference in cost from you and a full refund from you as well! I have already reported this booking to American Express. I have also reported this property to the Alojamento Local government department who are responsible in vetting these self-stay apartments. Currently it is completely illegal from a fire regulation point of view. Not very happy as you can tell, it also waisted a considerable amount of time for me as I was on a business trip, luckily I knew the area very well and feel very let down by booking.com. Enough to book the other hotel I then had to stay in not through them!

Nothing

I will not complain neither about the corridors which are dark and dilapidated (what is described in other comments is still true, plus dead cockroaches in the ground floor) nor about the entry system that did not work and led me to wait more than 1h30 before being able to enter in the flat. I will, however, report the awful experience I had due to bed bugs. I booked a 4 night stay for a work conference. I saw the first alive bed bug on the bed sheet the first night. I reported that to the contact service and asked for a solution. The second morning, I was able to record a tape of another living bed bug. It was only with this undeniable proof that the team agreed to move me to another place, which was far away, noisy, and far below the initial standards of what I had booked. It deeply affected my stay and badly impacted my work there. Even though the contact service told me that an inspection did not find any bed bug, the photo provided here attest of the presence of some during my stay. All this led to the worst stay I ever had. I can only recommand to avoid this place if you want a peaceful and clean place.

Claramente o ponto alto deste apartamento é a varanda.

O prédio em si parece deixado ao abandono. O apartamento em si não fez jus ao descrito e as fotografias apresentadas. A TV e internet não funcionavam. O apartamento apresenta zonas de humidade que não são descritas e parece que ninguém vai lá à bastante tempo, verificar as comodidades. Ha manchas no sofá também. A torneira não está presa.

The apartment is really great, especially the terrace. Everything looks exactly like in the pictures. A small piece of advice: when checking in, it’s better to clarify the instructions in the chat with the landlord via Booking.com. Overall, the apartment is totally worth the money paid for it.

The place was really nice and clean and I’ve got a complementary bottle of wine which was delicious

The entrance to the flat is really dark and hard to see where the steps are.

Hausflur eng und stickig, ohne Beleuchtung