Cotswold Valley Aparthotel

The location was ideal for our needs.

The property was not fit. It was filthy and the smoke alarm was in bits in a drawer in the lounge / dining / bedroom. Based on reviews we would not have booked, but the day prior to arrival this host cancelled the 3 bed apartment we had booked (better reviews!). We accepted this 2 bed (??) as too late to find anything else and flights / car hire already paid and they confirmed they would refund the difference in prices. Despite many emails to booking.com about this refund and the state of the property we still have no refund - in fact no response at all. This 2 bed is actually a 1 bed with 2 single beds in the lounge / dining area. The TV and wifi also didn't work, but that wasn't a huge issue for us. It was that bad we chose to eat pot noodles rather than use their crockery / kitchen, despite booking this as we prefer self catering !!

Location, facilities

Noisy neighbours

It was a very nice place to stay. Will come again.

great location

decor a bit tired

The flat was central and close to the station and town. Access to the flat was easy. It was great to have 3 bedrooms, but as one was the living room, that was dual purpose for eating, relaxing and sleeping. The beds were mostly comfortable and clean (one sloped because of the uneven floor). The heating worked well in most rooms, but not the end room. The bathroom was nicely decorated. The double glazing worked well.

The kitchen floor was a bit sticky in places = not clean. The shower door leaked so the bathroom floor was wet (we had to mop the puddle up with the bath mat each day). The end bedroom radiator didn't seem to work, so that room was cold. The wifi seemed to cut off at about 1am.

Very close to both the shops and Railway station. Very clean and wonderful staff that were very helpful.

Liked everything