Host & Stay - Burns Yard Apartment

Location very good close to all amenities

Pans and cooking utensils dirty had not been cleaned

The view and location

The entrance was very tired and dirty . The bottom drawer in the bathroom was unusable . The bed was uncomfortable of which the quilt wasn’t warm / big enough for winter months

The set up in the flat, the location, the view.

It was quite shabby, that is, not well looked after - mainly in the hall and bedroom. It wasn’t anywhere near as clean as I would expect from a rental property. I actually don’t think it had been cleaned before our arrival.

Lovely modern apartment. Great location.

The property could do with a lick of paint & new carpets. The carpets on the stairs did smell and was extremely dirty. Also needs painting, has filled in holes which haven’t been painted over and scuff marks all over the walls. The apartment isn’t sign posted very well and can be hard to find and slightly concerning that the main front door of the building has no lock mechanism in. I had tried reaching out to the property managers several times on booking.com to ask if there was going to be any Christmas decorations up for our stay or if not I’d bring some small things myself. Upon the management company couldn’t get hold of the owner on several occasions which was slightly concerning. It also said on the downloadable hand book that check out on the day of departure was 12, so as I’d thought plenty of time. At 9:20am I got a message from the management company to say we needed to be out by 10am and that the 12pm checkout stated on the handbook wasn’t correct. Leaving me 40 minutes to quickly pack and leave before 10am. Meaning we was unable to have the time to shower or eat breakfast before check out. This was a massive inconvenience.

Good location

Parking scratch card not provided as promised and had to request it, it was dropped off on day 2. A little shabby, needed painting and a deep clean. Think the cleaning only goes as far as a hoover and wipe down of surfaces. There were cobwebs and dust everywhere, mould in shower, kitchen and cups, cutlery, pots and pans not clean. They don’t provide washing up liquid and the pans don’t fit in the dishwasher so I wonder if they’ve ever been washed properly. Had to wash everything before use. Stained carpets and uncomfortable furniture. Neighbours were loud at all hours.

Great location, close to everything. Quiet neighborhood. Good equipment in the apartment, free cosmetics, towels, bedding. Very comfortable bed. Free parking. Good communication with the owner.Wonderful view from the window.

The main radiator in the bedroom didn't work. The shower was not cleaned. There was no coffee machine available. Not enough coffee, tea and sugar for 2 people for 3 days.